In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 12:00 ACST
Scheduled - The Exams Manager system will be undergoing scheduled maintenance and will be unavailable for use during this time period.
Learning and Teaching Operational
learnonline (Moodle) ? Operational
learnonline (UniSA Online Moodle) ? Operational
Lecture Recording System ? Operational
Virtual Classroom (Zoom) ? Operational
Course Outline ? Operational
myUniSA Student Portal ? Operational
Student Mobile App ? Operational
Teaching Dashboard ? Operational
ePortfolio (Mahara) ? Operational
On Campus Computing ? Operational
Student Applications ? Operational
Plagiarism Detection (Turnitin) ? Operational
Course Evaluation (myCourseExperience) ? Operational
Study Room Bookings ? Operational
Media Library ? Operational
Research Operational
Research Activity Management (Research Master) ? Operational
Research Data Storage ? Operational
Research Ethics Management ? Operational
Research Self Help (AskResearch) ? Operational
My Research Projects (myRP) ? Operational
Data Management Plans (myDMP) ? Operational
Research Data Access Portal ? Operational
Research Instrument Locator ? Operational
Research Instrument Booking ? Operational
Research Data Capture (REDCap) ? Operational
Student Lifecycle Operational
myEnrolment ? Operational
myGraduation ? Operational
Student Administration (Medici) ? Operational
Student Enquiry Management (CRM Service Cloud) ? Operational
Future Student Engagement (CRM Marketing Cloud) ? Operational
Student Placement Management (inPlace) ? Operational
Product Marketing Platform ? Operational
Result Entry ? Operational
Student Self Help (ask Campus Central) ? Operational
myResearch ? Operational
CareerHub ? Operational
Alumni Management (NXT) ? Operational
Enabling Systems Operational
BI Reporting (Cognos) ? Operational
Call Queuing (Webex Contact Centre, Webex Calling) ? Operational
Card and Access Management (Cardax) ? Operational
Casual Staff Management ? Operational
Change/Forgot password ? Operational
Employee Self Service (myHR) ? Operational
Expense Management (Promaster) ? Operational
Financial Management (FinanceOne) ? Operational
Human Resource Management (EmpowerHR) ? Operational
IT Service Management (Marval) ? Operational
Library Catalogue ? Operational
Library Database Services ? Operational
Library Website ? Operational
Microsoft OneDrive (Office 365) ? Operational
Microsoft Teams (Office 365) ? Operational
myCostCentres ? Operational
myUniSA Staff Portal ? Operational
Network Share Drives U:, S: (UDFS Storage) ? Operational
Online FAQs (AskIT) ? Operational
Online Meeting and Collaboration (Zoom) ? Operational
SharePoint Online (Office 365) ? Operational
Staff Email ? Operational
Staff Printing ? Operational
Student Email (Office 365) ? Operational
Student Printing ? Operational
Telephony ? Operational
UniSA Website ? Operational
Network Operational
Authentication Services (AD, ADFS) ? Operational
Wireless Services ? Operational
City West Campus Network ? Operational
Mawson Lakes Campus Network ? Operational
City East Campus Network ? Operational
Magill Campus Network ? Operational
Whyalla Campus Network ? Operational
Mt Gambier Campus Network ? Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Routine maintenance will be applied to student and staff UniSA systems during this time period.

Please note that the systems listed below will experience some interruption to service during this maintenance period:

Student Portal
Student Mobile App
Course Evaluation (myCourseExperience)
Course Outline
Password Change & Reset
myEnrolment
myGraduation
myID
myScholarship
myResearch HDR Student Portal
Online Forms using Appian/bpi.unisa.edu.au
Print Allowance Topup in myUniSA Student Portal
PDF Notices in myUniSA Student Portal (invoices, CAN/ECN, etc)
Apply Online
Staff Portal
Teaching Dashboard
Peer Review
AIDB
learnonline Site Creator
Medici
Medici View in CRM Service Cloud System
Result Entry
my Supervision HDR Supervisor Portal
Student Photos via Class Lists in Staff Portal
Program & Course Management System
Scholarships Management System
Public Timetable via study.unisa.edu.au pages
Print Quota Top Up (system operational but transactions won't be reflected in Equitrac)
Business Intelligence & Operational Reporting via Cognos
FinanceOne
EmpowerHR and myHR
Casual Administration System (CAS)
RegisterIT
EpiServer - (PCMS component)
SuggestionBox
Research Master
Research Data Access Portal

Posted on May 19, 17:13 ACST
The Library Catalogue may be unavailable during the described window (1:30AM to 5:30AM) for vendor maintenance.
Posted on May 9, 09:28 ACST
Past Incidents
May 24, 2022
Completed - The scheduled maintenance has been completed.
May 24, 08:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 05:00 ACST
Update - We will be undergoing scheduled maintenance during this time.
May 19, 17:16 ACST
Scheduled - Routine maintenance will be applied to student and staff UniSA systems during this time period.

Please note that the systems listed below will experience some interruption to service during this maintenance period:

Student Portal
Student Mobile App
Course Evaluation (myCourseExperience)
Course Outline
Password Change & Reset
myEnrolment
myGraduation
myID
myScholarship
myResearch HDR Student Portal
Online Forms using Appian/bpi.unisa.edu.au
Print Allowance Topup in myUniSA Student Portal
PDF Notices in myUniSA Student Portal (invoices, CAN/ECN, etc)
Apply Online
Staff Portal
Teaching Dashboard
Peer Review
AIDB
learnonline Site Creator
Medici
Medici View in CRM Service Cloud System
Result Entry
my Supervision HDR Supervisor Portal
Student Photos via Class Lists in Staff Portal
Program & Course Management System
Scholarships Management System
Public Timetable via study.unisa.edu.au pages
Print Quota Top Up (system operational but transactions won't be reflected in Equitrac)
Business Intelligence & Operational Reporting via Cognos
FinanceOne
EmpowerHR and myHR
Casual Administration System (CAS)
RegisterIT
EpiServer - (PCMS component)
SuggestionBox
Research Master
Research Data Access Portal

May 19, 17:06 ACST
May 23, 2022

No incidents reported.

May 22, 2022
Completed - The scheduled maintenance has been completed.
May 22, 15:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 09:02 ACST
Scheduled - Service(s) Affected: Network Access (wired, wireless, telephony) at V building, Mawson Lakes
Outage Date: Sunday 22 May 2022
Outage Time: 9:00am - 3:00pm
Impact of Interruptions: Network access will be unavailable during the change window above.
Cause: Campus Network Refresh Project
Contact: IT Help Desk, ITHelpdesk@unisa.edu.au, +61 8 830 25000
Network - Mawson Lakes Campus Network for buildings J, H, M, K, PH, TF, SA1

May 18, 10:31 ACST
May 21, 2022

No incidents reported.

May 20, 2022
Resolved - This incident has been resolved.
May 20, 07:45 ACST
Investigating - The UniSA Media Library is currently experiencing technical issues, but a team of people are investigating.

Further updates will be posted shortly.

May 20, 07:40 ACST
May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022
Resolved - This incident has been resolved.
May 16, 21:25 ACST
Investigating - The UniSA Media Library is currently experiencing technical issues, but a team of people are investigating.

Further updates will be posted shortly.

May 16, 21:20 ACST
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Completed - The scheduled maintenance has been completed.
May 12, 12:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:00 ACST
Scheduled - The External Moodle environment (e.unisa.edu.au) will be unavailable between 8:00AM to 12:00PM (ACST) on Thursday 12 May.
May 10, 08:15 ACST
May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.