All Systems Operational
Learning and Teaching Operational
learnonline (Moodle) ? Operational
learnonline (UniSA Online Moodle) ? Operational
Lecture Recording System ? Operational
Virtual Classroom (Zoom) ? Operational
Course Outline ? Operational
myUniSA Student Portal ? Operational
Student Mobile App ? Operational
Teaching Dashboard ? Operational
ePortfolio (Mahara) ? Operational
On Campus Computing ? Operational
Student Applications ? Operational
Plagiarism Detection (Turnitin) ? Operational
Course Evaluation (myCourseExperience) ? Operational
Study Room Bookings ? Operational
Media Library ? Operational
Research Operational
Research Activity Management (Research Master) ? Operational
Research Data Storage ? Operational
Research Ethics Management ? Operational
Research Self Help (AskResearch) ? Operational
My Research Projects (myRP) ? Operational
Data Management Plans (myDMP) ? Operational
Research Data Access Portal ? Operational
Research Instrument Locator ? Operational
Research Instrument Booking ? Operational
Research Data Capture (REDCap) ? Operational
Student Lifecycle Operational
myEnrolment ? Operational
myGraduation ? Operational
Student Administration (Medici) ? Operational
Student Enquiry Management (CRM Service Cloud) ? Operational
Future Student Engagement (CRM Marketing Cloud) ? Operational
Student Placement Management (inPlace) ? Operational
Product Marketing Platform ? Operational
Result Entry ? Operational
Student Self Help (ask Campus Central) ? Operational
myResearch ? Operational
CareerHub ? Operational
Alumni Management (NXT) ? Operational
Enabling Systems Operational
BI Reporting (Cognos) ? Operational
Call Queuing (Webex Contact Centre, Webex Calling) ? Operational
Card and Access Management (Cardax) ? Operational
Casual Staff Management ? Operational
Change/Forgot password ? Operational
Employee Self Service (myHR) ? Operational
Expense Management (Promaster) ? Operational
Financial Management (FinanceOne) ? Operational
Human Resource Management (EmpowerHR) ? Operational
IT Service Management (Marval) ? Operational
Library Catalogue ? Operational
Access to Library eBooks, eJournals and Databases ? Operational
Library Website ? Operational
Microsoft OneDrive (Office 365) ? Operational
Microsoft Teams (Office 365) ? Operational
myCostCentres ? Operational
myUniSA Staff Portal ? Operational
Network Share Drives U:, S: (UDFS Storage) ? Operational
Online FAQs (AskIT) ? Operational
Online Meeting and Collaboration (Zoom) ? Operational
SharePoint Online (Office 365) ? Operational
Staff Email ? Operational
Staff Printing ? Operational
Student Email (Office 365) ? Operational
Student Printing ? Operational
Telephony ? Operational
UniSA Website ? Operational
Network Operational
Authentication Services (AD, ADFS) ? Operational
Wireless Services ? Operational
City West Campus Network ? Operational
Mawson Lakes Campus Network ? Operational
City East Campus Network ? Operational
Magill Campus Network ? Operational
Whyalla Campus Network ? Operational
Mt Gambier Campus Network ? Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance: Library Catalogue Apr 2, 2023 02:30-06:30 ACST
The Library Catalogue will be unavailable during the described window for vendor maintenance.
Posted on Mar 06, 2023 - 08:34 ACDT
Past Incidents
Mar 23, 2023

No incidents reported today.

Mar 22, 2023

No incidents reported.

Mar 21, 2023
Resolved - This incident has been resolved.
Mar 21, 16:42 ACDT
Monitoring - The issue now seems to have been resolved, but we are continuing to monitor the situation.
Mar 21, 11:05 ACDT
Update - The issue is still under investigation. A subset of users are still unable to access the Library Catalogue while off campus.
Mar 20, 14:45 ACDT
Update - Investigations are still ongoing
Mar 19, 14:11 ACDT
Update - We are continuing to investigate the issue.
Mar 17, 13:29 ACDT
Investigating - There are currently difficulties searching the Library Catalogue while off campus. This issue is currently being investigated.
Mar 16, 23:19 ACDT
Mar 20, 2023
Resolved - This incident has been resolved.
Mar 20, 13:17 ACDT
Investigating - The UniSA Media Library is currently experiencing technical issues, but a team of people are investigating.

Further updates will be posted shortly.

Mar 20, 12:14 ACDT
Mar 19, 2023
Completed - The scheduled maintenance has been completed.
Mar 19, 16:30 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 09:00 ACDT
Scheduled - Advance Notice of Planned Service Interruption
Network Access – Mawson Lakes MM Building

Service(s) Affected: Network Access (wired, wireless, telephony)
Outage Date: Sunday 19th March
Outage Time: 9:00am – 4:30pm
Impact of Interruptions: No network access during the outage window above.
Cause: Network Maintenance
Special Notes: Campus Network Refresh Project – Access Layer
Reference#: CHG –846319
Contact: Josh Petek 0409 697 086

Mar 16, 15:45 ACDT
Mar 18, 2023

No incidents reported.

Mar 17, 2023
Mar 16, 2023
Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023
Completed - The scheduled maintenance has been completed.
Mar 12, 16:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 10:00 ACDT
Scheduled - Advance Notice of Planned Service Interruption
Network Access – Mawson Lakes SCT Level 1 & 2 Southern Side & P Level 1

Service(s) Affected: Network Access (wired, wireless, telephony)
Outage Date: Sunday 12th March
Outage Time: 10:00 am – 4:00 pm
Impact of Interruptions: No network access during the outage window above.
Cause: Network Maintenance
Special Notes: Campus Network Refresh Project – Access Layer
Reference#: CHG –844547
Contact: Josh Petek 0409 697 086

Mar 9, 14:32 ACDT
Mar 11, 2023
Completed - The scheduled maintenance has been completed.
Mar 11, 02:30 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 02:00 ACDT
Scheduled - Advance Notice of Planned Service Interruption
Network Access – JS Building City West


Service(s) Affected: Network Access (wired, wireless, telephony)
Outage Date: Saturday 11th March
Outage Time: 2:00 am – 2:30 am
Impact of Interruptions: No network access during the outage window above.
Cause: Network Maintenance
Special Notes: City West Access Layer Upgrade – bug fix
Reference#: CHG –842985
Contact: Josh Petek 0409 697 086

Mar 7, 10:11 ACDT
Mar 10, 2023
Completed - The scheduled maintenance has been completed.
Mar 10, 06:30 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 06:01 ACDT
Scheduled - Advance Notice of Planned Service Interruption
Network Access – EH, AU, DP, BE, LS, 222 Waymouth Street(child care), CS, LB, K, HH Buildings City West


Service(s) Affected: Network Access (wired, wireless, telephony)
Outage Date: Friday 10th March
Outage Time: 6:00 am – 6:30 am
Impact of Interruptions: No network access during the outage window above.
Cause: Network Maintenance
Special Notes: City West Access Layer Upgrade – bug fix
Reference#: CHG –842938
Contact: Josh Petek 0409 697 086

Mar 7, 10:10 ACDT
Mar 9, 2023
Completed - The scheduled maintenance has been completed.
Mar 9, 06:30 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 06:02 ACDT
Scheduled - Advance Notice of Planned Service Interruption
Network Access – WL, GK, Y, BH, Sahmri, L, DB, 195NT-L3, HC, EM, RR, H Buildings City West


Service(s) Affected: Network Access (wired, wireless, telephony)
Outage Date: Thursday 9th March
Outage Time: 6:00 am – 6:30 am
Impact of Interruptions: No network access during the outage window above.
Cause: Network Maintenance
Special Notes: City West Access Layer Upgrade – bug fix
Reference#: CHG –842912
Contact: Josh Petek 0409 697 086

Mar 7, 10:09 ACDT