All Systems Operational
Learning and Teaching Operational
learnonline (Moodle) ? Operational
learnonline (UniSA Online Moodle) ? Operational
Lecture Recording System ? Operational
Virtual Classroom (Zoom) ? Operational
Course Outline ? Operational
myUniSA Student Portal ? Operational
Student Mobile App ? Operational
Teaching Dashboard ? Operational
ePortfolio (Mahara) ? Operational
On Campus Computing ? Operational
Student Applications ? Operational
Plagiarism Detection (Turnitin) ? Operational
Course Evaluation (myCourseExperience) ? Operational
Study Room Bookings ? Operational
Media Library ? Operational
Research Operational
Research Activity Management (Research Master) ? Operational
Research Data Storage ? Operational
Research Ethics Management ? Operational
Research Self Help (AskResearch) ? Operational
My Research Projects (myRP) ? Operational
Data Management Plans (myDMP) ? Operational
Research Data Access Portal ? Operational
Research Instrument Locator ? Operational
Research Instrument Booking ? Operational
Research Data Capture (REDCap) ? Operational
Student Lifecycle Operational
myEnrolment ? Operational
myGraduation ? Operational
Student Administration (Medici) ? Operational
Student Enquiry Management (CRM Service Cloud) ? Operational
Future Student Engagement (CRM Marketing Cloud) ? Operational
Student Placement Management (inPlace) ? Operational
Product Marketing Platform ? Operational
Result Entry ? Operational
Student and Staff Self Help (FAQ self service help) ? Operational
myResearch ? Operational
CareerHub ? Operational
Alumni Management (NXT) ? Operational
Enabling Systems Operational
BI Reporting (Cognos) ? Operational
Call Queuing (Webex Contact Centre, Webex Calling) ? Operational
Card and Access Management (Cardax) ? Operational
Casual Staff Management ? Operational
Change/Forgot password ? Operational
Employee Self Service (myHR) ? Operational
Expense Management (Promaster) ? Operational
Financial Management (FinanceOne) ? Operational
Human Resource Management (EmpowerHR) ? Operational
IT Service Management (Marval) ? Operational
Library Catalogue ? Operational
Access to Library eBooks, eJournals and Databases ? Operational
Library Website ? Operational
Microsoft OneDrive (Office 365) ? Operational
Microsoft Teams (Office 365) ? Operational
myCostCentres ? Operational
myUniSA Staff Portal ? Operational
Network Share Drives U:, S: (UDFS Storage) ? Operational
Online FAQs (AskIT) ? Operational
Online Meeting and Collaboration (Zoom) ? Operational
SharePoint Online (Office 365) ? Operational
Staff Email ? Operational
Staff Printing ? Operational
Student Email (Office 365) ? Operational
Student Printing ? Operational
Telephony ? Operational
UniSA Website ? Operational
Business workflow management (Appian) ? Operational
Pay Now ? Operational
Windows Standard Operating Environment ? Operational
Mac Standard Operating Environment ? Operational
Network Operational
Authentication Services (AD, ADFS) ? Operational
Wireless Services ? Operational
City West Campus Network ? Operational
Mawson Lakes Campus Network ? Operational
City East Campus Network ? Operational
Magill Campus Network ? Operational
Whyalla Campus Network ? Operational
Mt Gambier Campus Network ? Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned System Maintenance: ExamManager Oct 30, 2024 11:00-15:00 ACDT
An upgrade of the ExamManager application has been scheduled, resulting in a functionality outage between 11:00 AM and 3:00 PM on October 30th.

During this time the Exam Manager and related functionality will be unavailable for students and staff.

Posted on Oct 22, 2024 - 10:39 ACDT
Past Incidents
Oct 27, 2024

No incidents reported today.

Oct 26, 2024
Completed - The scheduled maintenance has been completed.
Oct 26, 09:24 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 08:00 ACDT
Scheduled - Upgrade of the Marval ticketing application has been scheduled for [8:00 AM to 10:30 AM, 26th October, Saturday 2024]

During this time the Marval and MSM self service will be unavailable to log on.

Oct 16, 13:42 ACDT
Completed - The scheduled maintenance has been completed.
Oct 26, 09:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 04:45 ACDT
Scheduled - The following services will be unavailable at times between the hours of 4:45am and 9:00am on Saturday, 26th October while maintenance is performed on the system:
Oracle Service Cloud CRM System (All Users)
Ask Campus Central (Student)
Ask UniSA International (Student)
Ask UniSA Australian (Student)
Ask UniSA Online (Student)
Ask Graduate Research (Student)
Ask PTC (Staff)
Ask Learnonline (Staff)
Ask Library (Student/Staff)

Oct 22, 14:57 ACDT
Oct 25, 2024
Completed - The scheduled maintenance has been completed.
Oct 25, 22:30 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 19:00 ACDT
Scheduled - Maintenance will begin as scheduled in 60 minutes.
Oct 22, 09:42 ACDT
Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024
Completed - maintenance has been completed.
Oct 22, 21:33 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:00 ACDT
Scheduled - Impact: Wireless APs on all sites will reboot at some stage during this window. The reboot of a wireless AP takes approximately 5 mins to complete.
Cause: Software updates being applied to the wireless infrastructure.
Contact: IT Helpdesk (8302 5000) Ref: CHG 985023

Oct 22, 17:48 ACDT
Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024
Postmortem - Read details
Oct 22, 09:42 ACDT
Completed - The scheduled maintenance has been completed.
Oct 13, 09:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 09:00 ACDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 11, 13:42 ACDT