In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 01:00 ACST
Scheduled - The Library Catalogue will be unavailable during the described window for vendor maintenance.
Learning and Teaching Operational
learnonline (Moodle) ? Operational
learnonline (UniSA Online Moodle) ? Operational
Lecture Recording System ? Operational
Virtual Classroom (Adobe Connect) ? Operational
myUniSA Student Portal ? Operational
Student Mobile App ? Operational
Teaching Dashboard ? Operational
ePortfolio (Mahara) ? Operational
On Campus Computing ? Operational
Student Applications ? Operational
Plagiarism Detection (Turnitin) ? Operational
Course Evaluation (myCourseExperience) ? Operational
Study Room Bookings ? Operational
Media Library ? Operational
Virtual Classroom (Zoom) ? Operational
Research Operational
Research Activity Management (Research Master) ? Operational
Research Data Storage ? Operational
Research Ethics Management ? Operational
Research Self Help (AskResearch) ? Operational
My Research Projects (myRP) ? Operational
Data Management Plans (myDMP) ? Operational
Research Data Access Portal ? Operational
Research Instrument Locator ? Operational
Research Instrument Booking ? Operational
Research Data Capture (REDCap) ? Operational
Student Lifecycle Operational
myEnrolment ? Operational
myGraduation ? Operational
Student Administration (Medici) ? Operational
Student Enquiry Management (CRM Service Cloud) ? Operational
Future Student Engagement (CRM Marketing Cloud) ? Operational
Product Marketing Platform ? Operational
Result Entry ? Operational
Student Self Help (ask Campus Central) ? Operational
myResearch ? Operational
CareerHub ? Operational
Alumni Management (NXT) ? Operational
Enabling Systems Under Maintenance
UniSA Website ? Operational
myUniSA Staff Portal ? Operational
Staff Email ? Operational
Library Catalogue ? Under Maintenance
Financial Management (FinanceOne) ? Operational
IT Service Management (Marval) ? Operational
Employee Self Service (myHR) ? Operational
SharePoint Online (Office 365) ? Operational
Telephony ? Operational
Human Resource Management (EmpowerHR) ? Operational
Student Email (office 365) ? Operational
Network Share Drives U:, S: (UDFS Storage) ? Operational
Library Database Services ? Operational
Library Website ? Operational
BI Reporting (Cognos) ? Operational
Casual Staff Management ? Operational
myCostCentres ? Operational
Expense Management (Promaster) ? Operational
Student Printing ? Operational
Card and Access Management (Cardax) ? Operational
Online FAQs (AskIT) ? Operational
Call Queuing (UCB) ? Operational
Change/Forgot password ? Operational
Microsoft OneDrive (Office 365) ? Operational
Online Meeting and Collaboration (Zoom) ? Operational
Network Operational
Authentication Services (AD, ADFS) ? Operational
Wireless Services ? Operational
City West Campus Network ? Operational
Mawson Lakes Campus Network ? Operational
City East Campus Network ? Operational
Magill Campus Network ? Operational
Whyalla Campus Network ? Operational
Mt Gambier Campus Network ? Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Service Affected: Panopto Lecture Recording System (LRS).

Outage Date: Outage Date: 16 August 2020 Outage Time: 10:30 – 13:30.

Impact of Interruptions: Access and use of the Panopto service will be unavailable for up to 3 hours while this is completed.

Cause: Scheduled maintenance window for Panopto cloud updates.

Contact: IT Helpdesk , +61 830 25000
Posted on Jul 31, 08:54 ACST
Past Incidents
Aug 16, 2020

Unresolved incident: Scheduled Maintenance: Library Catalogue.

Aug 15, 2020
Resolved - Microsoft have confirmed that this issue is not currently impacting our student mailboxes.
Aug 15, 08:00 ACST
Monitoring - Microsoft have advised that this issue does not affect our tenancy but we are monitoring the situation over the weekend
Aug 14, 17:24 ACST
Identified - Microsoft are aware of the issue and are investigating a resolution.
Aug 14, 10:53 ACST
Aug 14, 2020
Aug 13, 2020

No incidents reported.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020
Resolved - This incident has been resolved.
Aug 6, 13:59 ACST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 6, 09:33 ACST
Investigating - There is a current problem authenticating to some systems, including the UniSA Student App. Infrastructure staff are urgently investigating.

Known affected systems include:
- Virtual Classroom (Adobe Connect)
- Student Mobile App (UniSA Student App)
- ePortfolio (Mahara)
- Appian Forms

Apologies on this issue.
Aug 6, 09:03 ACST
Aug 5, 2020
Completed - The scheduled maintenance has been completed.
Aug 5, 07:45 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 07:31 ACST
Scheduled - learnonline (UniSA Online Moodle) will be unavailable during the described window.

Note: This only affects UniSA Online students.
Jul 31, 11:25 ACST
Aug 4, 2020
Completed - The scheduled maintenance has been completed.
Aug 4, 07:45 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 07:30 ACST
Scheduled - learnonline (UniSA Online Moodle) will be unavailable during the described window.

Note: This only affects UniSA Online students.
Jul 31, 11:24 ACST
Aug 3, 2020

No incidents reported.

Aug 2, 2020
Completed - The scheduled maintenance has been completed.
Aug 2, 06:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 01:00 ACST
Scheduled - The Library Catalogue will be unavailable during the described window for vendor maintenance.
Jul 28, 09:28 ACST