All Systems Operational

Learning and Teaching Operational
learnonline (Moodle) ? Operational
learnonline (UniSA Online Moodle) ? Operational
Lecture Recording System ? Operational
Virtual Classroom (Zoom) ? Operational
Course Outline ? Operational
myUniSA Student Portal ? Operational
Student Mobile App ? Operational
Teaching Dashboard ? Operational
ePortfolio (Mahara) ? Operational
On Campus Computing ? Operational
Student Applications ? Operational
Plagiarism Detection (Turnitin) ? Operational
Course Evaluation (myCourseExperience) ? Operational
Study Room Bookings ? Operational
Media Library ? Operational
Research Operational
Research Activity Management (Research Master) ? Operational
Research Data Storage ? Operational
Research Ethics Management ? Operational
Research Self Help (AskResearch) ? Operational
My Research Projects (myRP) ? Operational
Data Management Plans (myDMP) ? Operational
Research Data Access Portal ? Operational
Research Instrument Locator ? Operational
Research Instrument Booking ? Operational
Research Data Capture (REDCap) ? Operational
Student Lifecycle Operational
myEnrolment ? Operational
myGraduation ? Operational
Student Administration (Medici) ? Operational
Student Enquiry Management (CRM Service Cloud) ? Operational
Future Student Engagement (CRM Marketing Cloud) ? Operational
Student Placement Management (inPlace) ? Operational
Product Marketing Platform ? Operational
Result Entry ? Operational
Student and Staff Self Help (FAQ self service help) ? Operational
myResearch ? Operational
CareerHub ? Operational
Alumni Management (NXT) ? Operational
Enabling Systems Operational
BI Reporting (Cognos) ? Operational
Call Queuing (Webex Contact Centre, Webex Calling) ? Operational
Card and Access Management (Cardax) ? Operational
Casual Staff Management ? Operational
Change/Forgot password ? Operational
Employee Self Service (myHR) ? Operational
Expense Management (Promaster) ? Operational
Financial Management (FinanceOne) ? Operational
Human Resource Management (EmpowerHR) ? Operational
IT Service Management (Marval) ? Operational
Library Catalogue ? Operational
Access to Library eBooks, eJournals and Databases ? Operational
Library Website ? Operational
Microsoft OneDrive (Office 365) ? Operational
Microsoft Teams (Office 365) ? Operational
myCostCentres ? Operational
myUniSA Staff Portal ? Operational
Network Share Drives U:, S: (UDFS Storage) ? Operational
Online FAQs (AskIT) ? Operational
Online Meeting and Collaboration (Zoom) ? Operational
SharePoint Online (Office 365) ? Operational
Staff Email ? Operational
Staff Printing ? Operational
Student Email (Office 365) ? Operational
Student Printing ? Operational
Telephony ? Operational
UniSA Website ? Operational
Business workflow management (Appian) ? Operational
Pay Now ? Operational
Windows Standard Operating Environment ? Operational
Mac Standard Operating Environment ? Operational
Network Operational
Authentication Services (AD, ADFS) ? Operational
Wireless Services ? Operational
City West Campus Network ? Operational
Mawson Lakes Campus Network ? Operational
City East Campus Network ? Operational
Magill Campus Network ? Operational
Whyalla Campus Network ? Operational
Mt Gambier Campus Network ? Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 30, 2025

No incidents reported today.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025
Completed - The scheduled maintenance has been completed.
Apr 26, 09:15 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 04:15 ACST
Scheduled - The following services will be unavailable at times between the hours of 4:15am and 9:15am on Saturday, 26th April while maintenance is performed on the system:
Oracle Service Cloud CRM System (All Users)
Ask Campus Central (Student)
Ask UniSA International (Student)
Ask UniSA Australian (Student)
Ask UniSA Online (Student)
Ask Graduate Research (Student)
Ask PTC (Staff)
Ask Learnonline (Staff)
Ask Library (Student/Staff)

Apr 24, 10:20 ACST
Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Resolved - This incident has been resolved.
Apr 23, 08:52 ACST
Monitoring - A fix had been implemented and staff should be able to log back into the staff portal. If you continue to have issues please contact the IT Help Desk.
Apr 22, 19:50 ACST
Update - We are continuing to work on a fix for this issue.
Apr 22, 18:18 ACST
Identified - The issue has been identified and a fix is being implemented.
Apr 22, 16:36 ACST
Update - We are continuing to investigate the issue
Apr 22, 15:49 ACST
Investigating - The myUniSA Staff Portal is currently experiencing technical issues, but a team of people are investigating.

Further updates will be posted shortly.

Apr 22, 14:28 ACST
Resolved - This incident has been resolved.
Apr 23, 08:52 ACST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 18:21 ACST
Identified - Root cause has been identified, the team is working on addressing the issue, and releasing the fix to production
Apr 22, 14:18 ACST
Investigating - Product Management Platform and myGraduation applications are experiencing a technical issues, but a team of people are investigating.
Apr 22, 12:13 ACST
Apr 22, 2025
Resolved - This incident has been resolved.
Apr 22, 10:34 ACST
Investigating - learnonline is currently experiencing technical issues, but a team of people are investigating.

Further updates will be posted shortly.

Apr 22, 10:19 ACST
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.