All Systems Operational
Learning and Teaching Operational
learnonline (Moodle) ? Operational
learnonline (UniSA Online Moodle) ? Operational
Lecture Recording System ? Operational
Virtual Classroom (Zoom) ? Operational
Course Outline ? Operational
myUniSA Student Portal ? Operational
Student Mobile App ? Operational
Teaching Dashboard ? Operational
ePortfolio (Mahara) ? Operational
On Campus Computing ? Operational
Student Applications ? Operational
Plagiarism Detection (Turnitin) ? Operational
Course Evaluation (myCourseExperience) ? Operational
Study Room Bookings ? Operational
Media Library ? Operational
Research Operational
Research Activity Management (Research Master) ? Operational
Research Data Storage ? Operational
Research Ethics Management ? Operational
Research Self Help (AskResearch) ? Operational
My Research Projects (myRP) ? Operational
Data Management Plans (myDMP) ? Operational
Research Data Access Portal ? Operational
Research Instrument Locator ? Operational
Research Instrument Booking ? Operational
Research Data Capture (REDCap) ? Operational
Student Lifecycle Operational
myEnrolment ? Operational
myGraduation ? Operational
Student Administration (Medici) ? Operational
Student Enquiry Management (CRM Service Cloud) ? Operational
Future Student Engagement (CRM Marketing Cloud) ? Operational
Student Placement Management (inPlace) ? Operational
Product Marketing Platform ? Operational
Result Entry ? Operational
Student and Staff Self Help (FAQ self service help) ? Operational
myResearch ? Operational
CareerHub ? Operational
Alumni Management (NXT) ? Operational
Enabling Systems Operational
BI Reporting (Cognos) ? Operational
Call Queuing (Webex Contact Centre, Webex Calling) ? Operational
Card and Access Management (Cardax) ? Operational
Casual Staff Management ? Operational
Change/Forgot password ? Operational
Employee Self Service (myHR) ? Operational
Expense Management (Promaster) ? Operational
Financial Management (FinanceOne) ? Operational
Human Resource Management (EmpowerHR) ? Operational
IT Service Management (Marval) ? Operational
Library Catalogue ? Operational
Access to Library eBooks, eJournals and Databases ? Operational
Library Website ? Operational
Microsoft OneDrive (Office 365) ? Operational
Microsoft Teams (Office 365) ? Operational
myCostCentres ? Operational
myUniSA Staff Portal ? Operational
Network Share Drives U:, S: (UDFS Storage) ? Operational
Online FAQs (AskIT) ? Operational
Online Meeting and Collaboration (Zoom) ? Operational
SharePoint Online (Office 365) ? Operational
Staff Email ? Operational
Staff Printing ? Operational
Student Email (Office 365) ? Operational
Student Printing ? Operational
Telephony ? Operational
UniSA Website ? Operational
Business workflow management (Appian) ? Operational
Pay Now ? Operational
Windows Standard Operating Environment ? Operational
Mac Standard Operating Environment ? Operational
Network Operational
Authentication Services (AD, ADFS) ? Operational
Wireless Services ? Operational
City West Campus Network ? Operational
Mawson Lakes Campus Network ? Operational
City East Campus Network ? Operational
Magill Campus Network ? Operational
Whyalla Campus Network ? Operational
Mt Gambier Campus Network ? Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025
Resolved - No further issues identified. This incident has been resolved.
Feb 10, 11:37 ACDT
Update - We are continuing to monitor for any further issues.
Feb 10, 09:30 ACDT
Update - We are continuing to monitor for any further issues.
Feb 10, 09:29 ACDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 09:16 ACDT
Update - We are continuing to investigate this issue.
Feb 10, 08:50 ACDT
Investigating - VPN for UniSA is currently unavailable, we will update page once we have an ETA or the Incident is resolved
Feb 10, 08:13 ACDT
Resolved - No further issues identified. Incident closed
Feb 10, 10:28 ACDT
Monitoring - Cisco have completed remediation steps and our testing has been successful. Log in attempts are now working again. We will monitor the situation. If no further issues are identified we will close off this incident.
Feb 7, 15:51 ACDT
Identified - Our vendor (Cisco) have confirmed there is an issue affecting the Asia-Pacific region causing new login attempts (from Windows) to Webex Calling to fail.
Login attempts from the mobile application or non-windows devices should still work.

Feb 7, 15:46 ACDT
Feb 9, 2025

No incidents reported.

Feb 8, 2025
Completed - The scheduled maintenance has been completed.
Feb 8, 17:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 16:00 ACDT
Scheduled - The Library Catalogue will be unavailable during the described window for vendor maintenance.
Feb 4, 09:35 ACDT
Feb 7, 2025
Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025
Resolved - This incident has been resolved.
Feb 4, 22:57 ACDT
Identified - ML Core switch dead - Replacement RMA process begun
Feb 4, 10:36 ACDT
Update - Hardware failure of a core switch at MLDC has reduced redundancy at ML, most services are operational.
Feb 4, 09:56 ACDT
Investigating - Servers in the MLDC are unavailable, we are currently investigating the issue
Feb 4, 07:40 ACDT
Completed - The scheduled maintenance has been completed.
Feb 4, 08:12 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 05:30 ACDT
Scheduled - The Panopto service that provides lecture recordings and media streaming will be offline at 05:30 ACDT 25/01/2025 to perform essential maintenance. During this time, the site will be inaccessible. Maintenance is scheduled to take 3 hours
Jan 6, 11:05 ACDT
Feb 3, 2025

No incidents reported.

Feb 2, 2025
Completed - The scheduled maintenance has been completed.
Feb 2, 03:30 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 02:30 ACDT
Scheduled - The Library Catalogue will be unavailable during the described window for vendor maintenance.
Jan 28, 10:34 ACDT
Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.