Identified - The issue has been identified and we are working to restore services. Individual devices will need to be fixed by local ICT Support people. More information will follow later.
Jul 19, 2024 - 17:43 ACST
Investigating - There is an unknown issue that is causing windows devices to crash/blue screen. This is happening across multiple organisations.

We are working to find out what we can do but it is unlikely we will have a quick or easy resolution.

Jul 19, 2024 - 15:25 ACST
Learning and Teaching Operational
learnonline (Moodle) ? Operational
learnonline (UniSA Online Moodle) ? Operational
Lecture Recording System ? Operational
Virtual Classroom (Zoom) ? Operational
Course Outline ? Operational
myUniSA Student Portal ? Operational
Student Mobile App ? Operational
Teaching Dashboard ? Operational
ePortfolio (Mahara) ? Operational
On Campus Computing ? Operational
Student Applications ? Operational
Plagiarism Detection (Turnitin) ? Operational
Course Evaluation (myCourseExperience) ? Operational
Study Room Bookings ? Operational
Media Library ? Operational
Research Operational
Research Activity Management (Research Master) ? Operational
Research Data Storage ? Operational
Research Ethics Management ? Operational
Research Self Help (AskResearch) ? Operational
My Research Projects (myRP) ? Operational
Data Management Plans (myDMP) ? Operational
Research Data Access Portal ? Operational
Research Instrument Locator ? Operational
Research Instrument Booking ? Operational
Research Data Capture (REDCap) ? Operational
Student Lifecycle Operational
myEnrolment ? Operational
myGraduation ? Operational
Student Administration (Medici) ? Operational
Student Enquiry Management (CRM Service Cloud) ? Operational
Future Student Engagement (CRM Marketing Cloud) ? Operational
Student Placement Management (inPlace) ? Operational
Product Marketing Platform ? Operational
Result Entry ? Operational
Student and Staff Self Help (FAQ self service help) ? Operational
myResearch ? Operational
CareerHub ? Operational
Alumni Management (NXT) ? Operational
Enabling Systems Operational
BI Reporting (Cognos) ? Operational
Call Queuing (Webex Contact Centre, Webex Calling) ? Operational
Card and Access Management (Cardax) ? Operational
Casual Staff Management ? Operational
Change/Forgot password ? Operational
Employee Self Service (myHR) ? Operational
Expense Management (Promaster) ? Operational
Financial Management (FinanceOne) ? Operational
Human Resource Management (EmpowerHR) ? Operational
IT Service Management (Marval) ? Operational
Library Catalogue ? Operational
Access to Library eBooks, eJournals and Databases ? Operational
Library Website ? Operational
Microsoft OneDrive (Office 365) ? Operational
Microsoft Teams (Office 365) ? Operational
myCostCentres ? Operational
myUniSA Staff Portal ? Operational
Network Share Drives U:, S: (UDFS Storage) ? Operational
Online FAQs (AskIT) ? Operational
Online Meeting and Collaboration (Zoom) ? Operational
SharePoint Online (Office 365) ? Operational
Staff Email ? Operational
Staff Printing ? Operational
Student Email (Office 365) ? Operational
Student Printing ? Operational
Telephony ? Operational
UniSA Website ? Operational
Business workflow management (Appian) ? Operational
Pay Now ? Operational
Windows Standard Operating Environment ? Operational
Mac Standard Operating Environment ? Operational
Network Operational
Authentication Services (AD, ADFS) ? Operational
Wireless Services ? Operational
City West Campus Network ? Operational
Mawson Lakes Campus Network ? Operational
City East Campus Network ? Operational
Magill Campus Network ? Operational
Whyalla Campus Network ? Operational
Mt Gambier Campus Network ? Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2024

No incidents reported today.

Jul 19, 2024

Unresolved incident: Multiple System Crashes.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 15:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 08:00 ACST
Scheduled - We are planning to upgrade the citrix adc. Users connected to myapps.unisa.edu.au, probably experience a blip or have to refresh their browsers during the change.
Jul 16, 16:14 ACST
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Completed - The scheduled maintenance has been completed.
Jul 12, 07:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 05:30 ACST
Scheduled - Network maintenance is being undertaken and both wired and wireless networks will experience an outage for the listed buildings
Jul 9, 15:35 ACST
Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 07:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 05:30 ACST
Scheduled - Network maintenance is being undertaken and both wired and wireless networks will experience an outage for the listed buildings.
Jul 8, 13:36 ACST
Completed - The scheduled maintenance has been completed.
Jul 11, 06:30 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 06:00 ACST
Scheduled - Network maintenance is being undertaken and both wired and wireless networks will experience an outage for the listed buildings.
Jul 8, 13:34 ACST
Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 20:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 18:00 ACST
Scheduled - ISE server maintenance scheduled. During the maintenance period, there is a potential for intermittent authentication issue for new users.
Jul 9, 16:24 ACST
Completed - The scheduled maintenance has been completed.
Jul 10, 07:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 05:30 ACST
Scheduled - Network maintenance is being undertaken and both wired and wireless networks will experience an outage for the listed buildings.
Jul 8, 13:35 ACST
Completed - The scheduled maintenance has been completed.
Jul 10, 05:30 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 03:30 ACST
Scheduled - Routine maintenance of the Appian application has been scheduled for [Wednesday 10th July 2024, 3:30AM - 5:30AM]

During this time Appian will be unavailable to log on or submit forms. This includes the online Casual Administration System, online HR forms, as well as other Staff and Student online forms.

Jul 9, 16:00 ACST
Jul 9, 2024
Completed - The scheduled maintenance has been completed.
Jul 9, 23:30 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 21:30 ACST
Update - We will be undergoing scheduled maintenance during this time.
Jul 9, 17:15 ACST
Scheduled - Wireless APs in the buildings above will be migrating to a new controller environment, and will be unavailable for approximately 10 mins during this window.
Contact: IT Helpdesk (8302 5000)
Reference: CHG 958109

Jul 2, 16:48 ACST
Jul 8, 2024
Completed - The scheduled maintenance has been completed.
Jul 8, 06:45 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 06:00 ACST
Scheduled - Network maintenance is being undertaken and both wired and wireless networks will experience an outage
Jul 4, 17:00 ACST
Jul 7, 2024
Completed - The scheduled maintenance has been completed.
Jul 7, 04:30 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 01:30 ACST
Scheduled - The Library Catalogue may be unavailable during the described window for vendor maintenance.
Jul 2, 10:34 ACST
Jul 6, 2024

No incidents reported.