All Systems Operational
Learning and Teaching Operational
learnonline (Moodle) ? Operational
learnonline (UniSA Online Moodle) ? Operational
Lecture Recording System ? Operational
Virtual Classroom (Zoom) ? Operational
Course Outline ? Operational
myUniSA Student Portal ? Operational
Student Mobile App ? Operational
Teaching Dashboard ? Operational
ePortfolio (Mahara) ? Operational
On Campus Computing ? Operational
Student Applications ? Operational
Plagiarism Detection (Turnitin) ? Operational
Course Evaluation (myCourseExperience) ? Operational
Study Room Bookings ? Operational
Media Library ? Operational
Research Operational
Research Activity Management (Research Master) ? Operational
Research Data Storage ? Operational
Research Ethics Management ? Operational
Research Self Help (AskResearch) ? Operational
My Research Projects (myRP) ? Operational
Data Management Plans (myDMP) ? Operational
Research Data Access Portal ? Operational
Research Instrument Locator ? Operational
Research Instrument Booking ? Operational
Research Data Capture (REDCap) ? Operational
Student Lifecycle Operational
myEnrolment ? Operational
myGraduation ? Operational
Student Administration (Medici) ? Operational
Student Enquiry Management (CRM Service Cloud) ? Operational
Future Student Engagement (CRM Marketing Cloud) ? Operational
Student Placement Management (inPlace) ? Operational
Product Marketing Platform ? Operational
Result Entry ? Operational
Student Self Help (ask Campus Central) ? Operational
myResearch ? Operational
CareerHub ? Operational
Alumni Management (NXT) ? Operational
Enabling Systems Operational
BI Reporting (Cognos) ? Operational
Call Queuing (Webex Contact Centre, Webex Calling) ? Operational
Card and Access Management (Cardax) ? Operational
Casual Staff Management ? Operational
Change/Forgot password ? Operational
Employee Self Service (myHR) ? Operational
Expense Management (Promaster) ? Operational
Financial Management (FinanceOne) ? Operational
Human Resource Management (EmpowerHR) ? Operational
IT Service Management (Marval) ? Operational
Library Catalogue ? Operational
Library Database Services ? Operational
Library Website ? Operational
Microsoft OneDrive (Office 365) ? Operational
Microsoft Teams (Office 365) ? Operational
myCostCentres ? Operational
myUniSA Staff Portal ? Operational
Network Share Drives U:, S: (UDFS Storage) ? Operational
Online FAQs (AskIT) ? Operational
Online Meeting and Collaboration (Zoom) ? Operational
SharePoint Online (Office 365) ? Operational
Staff Email ? Operational
Staff Printing ? Operational
Student Email (Office 365) ? Operational
Student Printing ? Operational
Telephony ? Operational
UniSA Website ? Operational
Network Operational
Authentication Services (AD, ADFS) ? Operational
Wireless Services ? Operational
City West Campus Network ? Operational
Mawson Lakes Campus Network ? Operational
City East Campus Network ? Operational
Magill Campus Network ? Operational
Whyalla Campus Network ? Operational
Mt Gambier Campus Network ? Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2022
Completed - The scheduled maintenance has been completed.
Sep 25, 12:01 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 10:00 ACST
Scheduled - Service(s) Affected: Network Access (wired, wireless, telephony) at E building Level 1, Mawson Lakes
Outage Date: Sunday 25th September 2022
Outage Time: 10am-12pm
Impact of Interruptions: Network access will be unavailable during the change window above.
Cause: Campus Network Refresh Project
Contact: Josh Petek 0409 697 086
Network - Mawson Lakes Campus Network for building E Level 1

Sep 22, 11:01 ACST
Sep 24, 2022

No incidents reported.

Sep 23, 2022
Resolved - This incident has been resolved.
Sep 23, 13:15 ACST
Update - We are continuing to investigate this issue.
Sep 23, 11:35 ACST
Investigating - We are currently investigating this issue.
Sep 21, 17:24 ACST
Sep 22, 2022
Resolved - This incident has been resolved.
Sep 22, 19:54 ACST
Investigating - The UniSA Media Library is currently experiencing technical issues, but a team of people are investigating.

Further updates will be posted shortly.

Sep 22, 19:51 ACST
Sep 21, 2022
Resolved - This incident has been resolved.
Sep 21, 20:00 ACST
Investigating - The UniSA Media Library is currently experiencing technical issues, but a team of people are investigating.

Further updates will be posted shortly.

Sep 21, 19:54 ACST
Sep 20, 2022

No incidents reported.

Sep 19, 2022
Completed - The scheduled maintenance has been completed.
Sep 19, 13:01 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 17:02 ACST
Scheduled - Please note that the myID application will be unavailable during this maintenance window while upgrades to the system are being are performed.
Sep 16, 14:30 ACST
Completed - The scheduled maintenance has been completed.
Sep 19, 11:30 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 09:31 ACST
Scheduled - Please note that the Student Self-Service Print Quota Top-up application will be unavailable at times during this maintenance window while upgrades to the system are being are performed.
Sep 16, 14:10 ACST
Sep 18, 2022
Completed - The scheduled maintenance has been completed.
Sep 18, 11:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:00 ACST
Scheduled - Service(s) Affected: Network Access (wired, wireless, telephony) at A building, Mawson Lakes
Outage Date: Sunday 18th September 2022
Outage Time: 6am-11am
Impact of Interruptions: Network access will be unavailable during the change window above.
Cause: Campus Network Refresh Project
Contact: Josh Petek 0409 697 086
Network - Mawson Lakes Campus Network for building A

Sep 15, 08:30 ACST
Sep 17, 2022

No incidents reported.

Sep 16, 2022
Sep 15, 2022
Completed - The scheduled maintenance has been completed.
Sep 15, 01:02 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 23:59 ACST
Scheduled - Service(s) Affected: Wireless connectivity across all campuses

Outage Date: Wednesday 14th to Thursday 15th of September 2022

Outage Time: 11:59PM - 01:00 AM

Impact of Interruptions: All users of the UniSA network: During this window no wireless connectivity will be available across all UniSA campuses.

Cause: A software upgrade is being carried out on the University's wireless infrastructure.

Special Notes: None

Reference#: CHG-801415

Contact: IT Help Desk - 8302 5000

Sep 14, 09:25 ACST
Sep 14, 2022
Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.

Sep 11, 2022

No incidents reported.