All Systems Operational
Learning and Teaching Operational
learnonline (Moodle) ? Operational
learnonline (UniSA Online Moodle) ? Operational
Lecture Recording System ? Operational
Virtual Classroom (Zoom) ? Operational
Course Outline ? Operational
myUniSA Student Portal ? Operational
Student Mobile App ? Operational
Teaching Dashboard ? Operational
ePortfolio (Mahara) ? Operational
On Campus Computing ? Operational
Student Applications ? Operational
Plagiarism Detection (Turnitin) ? Operational
Course Evaluation (myCourseExperience) ? Operational
Study Room Bookings ? Operational
Media Library ? Operational
Research Operational
Research Activity Management (Research Master) ? Operational
Research Data Storage ? Operational
Research Ethics Management ? Operational
Research Self Help (AskResearch) ? Operational
My Research Projects (myRP) ? Operational
Data Management Plans (myDMP) ? Operational
Research Data Access Portal ? Operational
Research Instrument Locator ? Operational
Research Instrument Booking ? Operational
Research Data Capture (REDCap) ? Operational
Student Lifecycle Operational
myEnrolment ? Operational
myGraduation ? Operational
Student Administration (Medici) ? Operational
Student Enquiry Management (CRM Service Cloud) ? Operational
Future Student Engagement (CRM Marketing Cloud) ? Operational
Student Placement Management (inPlace) ? Operational
Product Marketing Platform ? Operational
Result Entry ? Operational
Student and Staff Self Help (FAQ self service help) ? Operational
myResearch ? Operational
CareerHub ? Operational
Alumni Management (NXT) ? Operational
Enabling Systems Operational
BI Reporting (Cognos) ? Operational
Call Queuing (Webex Contact Centre, Webex Calling) ? Operational
Card and Access Management (Cardax) ? Operational
Casual Staff Management ? Operational
Change/Forgot password ? Operational
Employee Self Service (myHR) ? Operational
Expense Management (Promaster) ? Operational
Financial Management (FinanceOne) ? Operational
Human Resource Management (EmpowerHR) ? Operational
IT Service Management (Marval) ? Operational
Library Catalogue ? Operational
Access to Library eBooks, eJournals and Databases ? Operational
Library Website ? Operational
Microsoft OneDrive (Office 365) ? Operational
Microsoft Teams (Office 365) ? Operational
myCostCentres ? Operational
myUniSA Staff Portal ? Operational
Network Share Drives U:, S: (UDFS Storage) ? Operational
Online FAQs (AskIT) ? Operational
Online Meeting and Collaboration (Zoom) ? Operational
SharePoint Online (Office 365) ? Operational
Staff Email ? Operational
Staff Printing ? Operational
Student Email (Office 365) ? Operational
Student Printing ? Operational
Telephony ? Operational
UniSA Website ? Operational
Business workflow management (Appian) ? Operational
Pay Now ? Operational
Windows Standard Operating Environment ? Operational
Mac Standard Operating Environment ? Operational
Network Operational
Authentication Services (AD, ADFS) ? Operational
Wireless Services ? Operational
City West Campus Network ? Operational
Mawson Lakes Campus Network ? Operational
City East Campus Network ? Operational
Magill Campus Network ? Operational
Whyalla Campus Network ? Operational
Mt Gambier Campus Network ? Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System Maintenance : Exam Manager system May 23, 2024 08:00-08:15 ACST
A scheduled upgrade will be applied to the Exam Manager application to enable single sign-on (SSO) during this period.
Posted on May 21, 2024 - 11:04 ACST
Scheduled Maintenance: UniSA ePortfolio May 23, 2024 08:00-09:30 ACST
UniSA ePortfolio will be unavailable during the described window due to scheduled maintenance.
Posted on May 20, 2024 - 15:17 ACST
Past Incidents
May 22, 2024

No incidents reported today.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024
Resolved - No further issues detected. Incident closed.
May 14, 15:22 ACST
Monitoring - Print services have been restored and we are monitoring for any re-occurrence.
May 14, 11:07 ACST
Identified - The papercut printing service is currently not operation and being investigated by IT Staff
May 14, 10:57 ACST
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024
Completed - The scheduled maintenance has been completed.
May 11, 17:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 08:00 ACST
Scheduled - Advance Notice of Planned Service Interruption
Network Access –City West Campus Pridham Hall

Service(s) Affected: Network Access (wired, wireless, telephony)
Outage Date: Saturday May 11th
Outage Time: 8:00am-5:00pm
Impact of Interruptions: No network access during the outage windows above.
Cause: Network Maintenance
Special Notes: Access Layer Refresh Project
Reference#: CHG – 945598
Contact: Josh Petek 0409 697 086

May 6, 16:29 ACST
Completed - The scheduled maintenance has been completed.
May 11, 05:30 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 03:30 ACST
Scheduled - Routine maintenance of the Appian application has been scheduled for 11/05/2024 3:30 AM - 5:30 AM

During this time Appian will be unavailable to log on or submit forms. This includes the online Casual Administration System, online HR forms, as well as other Staff and Student online forms.

May 10, 19:55 ACST
May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.