Okta SMS Multi-Factor decommission

Scheduled Maintenance Report for University of South Australia

Completed

The scheduled maintenance has been completed.
Posted Jul 11, 2025 - 17:00 ACST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 07, 2025 - 07:00 ACST

Scheduled

As of Monday July 7 Okta SMS will no longer be available as a standard multi-factor method. The Okta verify app will be required to log into UniSA system.
For help setting up Okta Verify please see the AskIT FAQ
https://i.unisa.edu.au/askit/cybersecurity/yourself/multi-factor-authentication/MFA-FAQ/register/registermfa_okta/

If you require further you can contact the IT Help Desk - https://i.unisa.edu.au/askit/ithelpdesk/contact/
Posted Jul 04, 2025 - 16:29 ACST
This scheduled maintenance affected: Network (Authentication Services (AD, ADFS, Okta)).