All Systems Operational

Learning and Teaching Operational
learnonline (Moodle) ? Operational
learnonline (UniSA Online Moodle) ? Operational
Lecture Recording System ? Operational
Virtual Classroom (Zoom) ? Operational
Course Outline ? Operational
myUniSA Student Portal ? Operational
Student Mobile App ? Operational
Teaching Dashboard ? Operational
ePortfolio (Mahara) ? Operational
On Campus Computing ? Operational
Student Applications ? Operational
Plagiarism Detection (Turnitin) ? Operational
Course Evaluation (myCourseExperience) ? Operational
Study Room Bookings ? Operational
Media Library ? Operational
Research Operational
Research Activity Management (Research Master) ? Operational
Research Data Storage ? Operational
Research Ethics Management ? Operational
Research Self Help (AskResearch) ? Operational
My Research Projects (myRP) ? Operational
Data Management Plans (myDMP) ? Operational
Research Data Access Portal ? Operational
Research Instrument Locator ? Operational
Research Instrument Booking ? Operational
Research Data Capture (REDCap) ? Operational
Student Lifecycle Operational
myEnrolment ? Operational
myGraduation ? Operational
Student Administration (Medici) ? Operational
Student Enquiry Management (CRM Service Cloud) ? Operational
Future Student Engagement (CRM Marketing Cloud) ? Operational
Student Placement Management (inPlace) ? Operational
Product Marketing Platform ? Operational
Result Entry ? Operational
Student and Staff Self Help (FAQ self service help) ? Operational
myResearch ? Operational
CareerHub ? Operational
Alumni Management (NXT) ? Operational
Enabling Systems Operational
BI Reporting (Cognos) ? Operational
Call Queuing (Webex Contact Centre, Webex Calling) ? Operational
Card and Access Management (Cardax) ? Operational
Casual Staff Management ? Operational
Change/Forgot password ? Operational
Employee Self Service (myHR) ? Operational
Expense Management (Promaster) ? Operational
Financial Management (FinanceOne) ? Operational
Human Resource Management (EmpowerHR) ? Operational
IT Service Management (Marval) ? Operational
Library Catalogue ? Operational
Access to Library eBooks, eJournals and Databases ? Operational
Library Website ? Operational
Microsoft OneDrive (Office 365) ? Operational
Microsoft Teams (Office 365) ? Operational
myCostCentres ? Operational
myUniSA Staff Portal ? Operational
Network Share Drives U:, S: (UDFS Storage) ? Operational
Online FAQs (AskIT) ? Operational
Online Meeting and Collaboration (Zoom) ? Operational
SharePoint Online (Office 365) ? Operational
Staff Email ? Operational
Staff Printing ? Operational
Student Email (Office 365) ? Operational
Student Printing ? Operational
Telephony ? Operational
UniSA Website ? Operational
Business workflow management (Appian) ? Operational
Pay Now ? Operational
Windows Standard Operating Environment ? Operational
Mac Standard Operating Environment ? Operational
Network Operational
Authentication Services (AD, ADFS) ? Operational
Wireless Services ? Operational
City West Campus Network ? Operational
Mawson Lakes Campus Network ? Operational
City East Campus Network ? Operational
Magill Campus Network ? Operational
Whyalla Campus Network ? Operational
Mt Gambier Campus Network ? Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Network Outage Notification Apr 5, 2025 06:30 - Apr 6, 2025 15:30 ACST

Update - We will be undergoing scheduled maintenance during this time.
Mar 20, 2025 - 15:33 ACDT
Scheduled - As outlined in the recent all staff eNewsletters on Monday 17 March, there will be wide-spread outages of University of Adelaide and University of South Australia networks and systems from 7am – 3pm Saturday 5 April. While we will endeavour to restore the network as soon as possible, further intermittent outages are possible on Sunday 6 April. This outage will impact all internet-based systems, including those accessed by students, and for some campuses, building access will be impacted. Due to the significant impact, UniSA Campuses including libraries will be closed on Saturday 5 April. The UniSA library will also be closed on Sunday 6 April.
This planned outage is part of the wider project to bring together the networks from the University of Adelaide and the University of South Australia as one in preparation for Adelaide University. This is a significant step towards building a robust, secure, and scalable network for Adelaide University.
For specific information on how this outage will affect you, including what systems will be affected, and how to prepare for this outage, please visit the interim staff intranet. Be sure to check this page regularly in the lead up to the outage as it will be the central location for any changes or updates in relation to the outage timings and impact. UniSA staff can keep a check on the UniSA service status page for live status updates during the weekend.
All staff are asked to please save their work and log off at close of your business activity on Friday April 4.
If it is not a requirement of your role to work during the outage period, please do not plan to be on campus or access any of the affected systems from off campus during the outage.   
If it is a requirement of your role to work during the outage period, please confirm plans with your People Leader.  
If the outage is likely to cause impacts specific to your business area that may require you to be onsite, please confirm plans with your People Leader. 
We thank you for your cooperation and are excited to complete this major milestone.

Mar 20, 2025 - 10:31 ACDT
Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Completed - The scheduled maintenance has been completed.
Mar 22, 09:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 07:00 ACDT
Scheduled - Routine maintenance will be applied to the Medici Student System during this time period.

Please note that the systems listed below will experience some interruption to service during this maintenance period:

Medici Student Management System
Medici View in CRM Service Cloud System
UniSA Student Mobile App
myResearch HDR Student Portal
my Supervision HDR Supervisor Portal
myEnrolment
myGraduation
myID
Print Allowance Topup in myUniSA Student Portal
Password Change & Reset
Apply Online
Result Entry
Student Photos via Class Lists in Staff Portal

Mar 18, 14:22 ACDT
Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025
Resolved - This incident has been resolved.
Mar 17, 16:21 ACDT
Monitoring - A failed component has been replaced, monitoring shows Whyalla is online. Devices may need to be restarted if they are still experiencing issues.
Mar 17, 15:33 ACDT
Identified - The scheduled maintenance on the link between the Whyalla campus and the rest of the UniSA network encountered some issues and has run overtime. The 3rd party performing the works are currently investigating.
Updates to be provided as they become available.

Mar 17, 08:52 ACDT
Completed - The scheduled maintenance has been completed.
Mar 17, 06:30 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 23:30 ACDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 14, 16:31 ACDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 14, 16:30 ACDT
Scheduled - A 3rd party supplier for the fibre link between Whyalla and the rest of the UniSA Campuses will be doing maintenance during this window. This will affect wired and wireless access.
Contact: IT Helpdesk (8302 5000 ref SER-1013823)

Mar 14, 16:28 ACDT
Mar 16, 2025
Mar 15, 2025

No incidents reported.