Advance Notice of Planned Service Interruption: IT Systems and Services
Scheduled Maintenance Report for University of South Australia
The scheduled maintenance has been completed.
Posted Oct 16, 2021 - 05:26 ACDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 16, 2021 - 00:31 ACDT
Service(s) Affected: All IT systems and services including applications, wired, wireless, and phones.
Outage Date: Sat 16th Oct, 2021
Outage Time: 1:00am - 3:00am
Impact of Interruptions: Interruptions to systems may be experienced during the maintenance window causing users to experience timeouts or disconnections.
Cause: UniSA Network Maintenance
Contact: IT Help Desk,, +61 8 830 25000
Posted Oct 12, 2021 - 17:15 ACDT
This scheduled maintenance affected: Research (Research Activity Management (Research Master), Research Data Storage, Research Ethics Management, Research Self Help (AskResearch), My Research Projects (myRP), Data Management Plans (myDMP), Research Data Access Portal, Research Instrument Locator, Research Instrument Booking, Research Data Capture (REDCap)), Enabling Systems (UniSA Website, myUniSA Staff Portal, Staff Email, Library Catalogue, Financial Management (FinanceOne), IT Service Management (Marval), Employee Self Service (myHR), SharePoint Online (Office 365), Telephony, Human Resource Management (EmpowerHR), Student Email (Office 365), Network Share Drives U:, S: (UDFS Storage), Library Database Services, Library Website, BI Reporting (Cognos), Casual Staff Management, myCostCentres, Expense Management (Promaster), Student Printing, Card and Access Management (Cardax), Online FAQs (AskIT), Call Queuing (Webex Contact Centre, Webex Calling), Change/Forgot password, Microsoft OneDrive (Office 365), Online Meeting and Collaboration (Zoom)), Student Lifecycle (myEnrolment, myGraduation, Student Administration (Medici), Student Enquiry Management (CRM Service Cloud), Future Student Engagement (CRM Marketing Cloud), Student Placement Management (inPlace), Product Marketing Platform, Result Entry, Student Self Help (ask Campus Central), myResearch, CareerHub, Alumni Management (NXT)), Learning and Teaching (learnonline (Moodle), learnonline (UniSA Online Moodle), Lecture Recording System, Virtual Classroom (Zoom), Course Outline, myUniSA Student Portal, Student Mobile App, Teaching Dashboard, ePortfolio (Mahara), On Campus Computing, Student Applications, Plagiarism Detection (Turnitin), Course Evaluation (myCourseExperience), Study Room Bookings, Media Library), and Network (Authentication Services (AD, ADFS), Wireless Services, City West Campus Network, Mawson Lakes Campus Network, City East Campus Network, Magill Campus Network, Whyalla Campus Network, Mt Gambier Campus Network, VPN Services).