Webex Contact Centre Upgrade
Scheduled Maintenance Report for University of South Australia
Completed
The scheduled maintenance has been completed.
Posted Oct 24, 2023 - 20:41 ACDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 24, 2023 - 19:01 ACDT
Scheduled
Webex Contact Centre will be upgraded during this time period. During this period there may be a short outage for incoming phone calls to the IT Help Desk and LearnOnline Help Desk. If you are unable to call either of these services during the maintenance window please contact these services via email, ithelpdesk@unisa.edu.au or learnOnlinehelp@unisa.edu.au.
Posted Oct 24, 2023 - 10:26 ACDT
This scheduled maintenance affected: Enabling Systems (Call Queuing (Webex Contact Centre, Webex Calling)).
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