Notice of Planned Service Interruption: <service>
Incident Report for University of South Australia
Resolved
This incident has been resolved.
Posted Feb 05, 2020 - 10:17 ACDT
Investigating
Service(s) Affected: Please refer to the linked list for affected services (checked services are affected, UniSA Login required for access) Outage Date: Outage Date: 01 02 2020 Outage Time: 7:00am – 5:00pm :

All users of the affected services. Each listed service will be unavailable at times throughout this period.
Cause: Scheduled maintenance window to perform system patching

Contact: SI contact / CAB Coordinator
Posted Jan 31, 2020 - 11:42 ACDT
This incident affected: Learning and Teaching (learnonline (Moodle), learnonline (UniSA Online Moodle), Lecture Recording System, Virtual Classroom (Adobe Connect), myUniSA Student Portal, Student Mobile App, Teaching Dashboard, ePortfolio (Mahara), On Campus Computing, Student Applications, Plagiarism Detection (Turnitin), Course Evaluation (myCourseExperience), Study Room Bookings, Media Library), Network (Authentication Services (AD, ADFS), Wireless Services, City West Campus Network, Mawson Lakes Campus Network, City East Campus Network, Magill Campus Network, Mt Gambier Campus Network, VPN Services), Student Lifecycle (myEnrolment, myGraduation, Student Administration (Medici), Student Enquiry Management (CRM Service Cloud), Future Student Engagement (CRM Marketing Cloud), Program Marketing Platform, Result Entry, Student Self Help (ask Campus Central), myResearch, CareerHub, Alumni Management (NXT)), Enabling Systems (UniSA Website, myUniSA Staff Portal, Staff Email, Library Catalogue, Financial Management (FinanceOne), IT Service Management (Marval), Employee Self Service (myHR), SharePoint Online (Office 365), Telephony, Human Resource Management (EmpowerHR), Student Email (office 365), Library Database Services, Library Website, BI Reporting (Cognos), Casual Staff Management, myCostCentres, Expense Management (Promaster), Student Printing, Card and Access Management (Cardax), Online FAQs (AskIT), Call Queuing (UCB), Change/Forgot password, Microsoft OneDrive (Office 365)), and Research (Research Activity Management (Research Master), Research Data Storage, Research Ethics Management, Research Self Help (AskResearch), My Research Projects (myRP), Data Management Plans (myDMP), Research Data Access Portal, Research Instrument Locator, Research Instrument Booking, Research Data Capture (REDCap)).