Planned Maintenance: Service Cloud Upgrade

Scheduled Maintenance Report for University of South Australia

Completed

The scheduled maintenance has been completed.

Posted Oct 28, 2023 - 09:00 ACDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 28, 2023 - 05:00 ACDT

Scheduled

The Service Cloud system will be undergoing a scheduled upgrade at this time.

The following services will be unavailable at times between the hours of 5:00am and 9:00am on 28th October 2023 for maintenance:
Oracle Service Cloud CRM System (All Users)
Ask Campus Central (Student)
Ask UniSA International (Student)
Ask UniSA Australian (Student)
Ask UniSA Online (Student)
Ask Graduate Research (Student)
Ask PTC (Staff)
Ask Learnonline (Staff)
Ask Library (Student/Staff)

Posted Oct 24, 2023 - 10:47 ACDT

This scheduled maintenance affected: Student Lifecycle (Student Enquiry Management (CRM Service Cloud)).