Unplanned Service Interruption: myGraduation and Product Management Platform

Incident Report for University of South Australia

Resolved

This incident has been resolved.
Posted Apr 23, 2025 - 08:52 ACST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 22, 2025 - 18:21 ACST

Identified

Root cause has been identified, the team is working on addressing the issue, and releasing the fix to production
Posted Apr 22, 2025 - 14:18 ACST

Investigating

Product Management Platform and myGraduation applications are experiencing a technical issues, but a team of people are investigating.
Posted Apr 22, 2025 - 12:13 ACST
This incident affected: Student Lifecycle (myGraduation, Product Marketing Platform).