Unplanned Service Interruption: learnonline (UniSA Online Moodle)

Incident Report for University of South Australia

Resolved

This incident has been resolved.

Posted Mar 10, 2024 - 19:29 ACDT

Update

We are continuing to monitor for any further issues.

Posted Mar 10, 2024 - 15:57 ACDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 10, 2024 - 15:55 ACDT

Update

Note that service availability is intermittent, so there may be periods where the system is available.

Apologies on this issue occurring, but a team is working with a vendor to identify and restore service stability.

Posted Mar 10, 2024 - 13:30 ACDT

Update

A critical internal component is causing intermittent issues across various UniSA services, including learnonline (UniSA Online Moodle).

A team is currently working with the vendor to restore service and provide stability.

Further updates will provided shortly.

Posted Mar 10, 2024 - 13:15 ACDT

Investigating

Learnonline (UniSA Online Moodle) is currently experiencing technical issues, but a team of people are investigating.

Further updates will be posted shortly.

Posted Mar 10, 2024 - 12:05 ACDT

This incident affected: Learning and Teaching (learnonline (UniSA Online Moodle)).