All Systems Operational

Learning and Teaching Operational
learnonline (Moodle) ? Operational
learnonline (UniSA Online Moodle) ? Operational
Lecture Recording System ? Operational
Virtual Classroom (Zoom) ? Operational
Course Outline ? Operational
myUniSA Student Portal ? Operational
Student Mobile App ? Operational
Teaching Dashboard ? Operational
ePortfolio (Mahara) ? Operational
On Campus Computing ? Operational
Student Applications ? Operational
Plagiarism Detection (Turnitin) ? Operational
Course Evaluation (myCourseExperience) ? Operational
Study Room Bookings ? Operational
Media Library ? Operational
Research Operational
Research Activity Management (Research Master) ? Operational
Research Data Storage ? Operational
Research Ethics Management ? Operational
Research Self Help (AskResearch) ? Operational
My Research Projects (myRP) ? Operational
Data Management Plans (myDMP) ? Operational
Research Data Access Portal ? Operational
Research Instrument Locator ? Operational
Research Instrument Booking ? Operational
Research Data Capture (REDCap) ? Operational
Student Lifecycle Operational
myEnrolment ? Operational
myGraduation ? Operational
Student Administration (Medici) ? Operational
Student Enquiry Management (CRM Service Cloud) ? Operational
Future Student Engagement (CRM Marketing Cloud) ? Operational
Student Placement Management (inPlace) ? Operational
Product Marketing Platform ? Operational
Result Entry ? Operational
Student and Staff Self Help (FAQ self service help) ? Operational
myResearch ? Operational
CareerHub ? Operational
Alumni Management (NXT) ? Operational
Enabling Systems Operational
BI Reporting (Cognos) ? Operational
Call Queuing (Webex Contact Centre, Webex Calling) ? Operational
Card and Access Management (Cardax) ? Operational
Casual Staff Management ? Operational
Change/Forgot password ? Operational
Employee Self Service (myHR) ? Operational
Expense Management (Promaster) ? Operational
Financial Management (FinanceOne) ? Operational
Human Resource Management (EmpowerHR) ? Operational
IT Service Management (Marval) ? Operational
Library Catalogue ? Operational
Access to Library eBooks, eJournals and Databases ? Operational
Library Website ? Operational
Microsoft OneDrive (Office 365) ? Operational
Microsoft Teams (Office 365) ? Operational
myCostCentres ? Operational
myUniSA Staff Portal ? Operational
Network Share Drives U:, S: (UDFS Storage) ? Operational
Online FAQs (AskIT) ? Operational
Online Meeting and Collaboration (Zoom) ? Operational
SharePoint Online (Office 365) ? Operational
Staff Email ? Operational
Staff Printing ? Operational
Student Email (Office 365) ? Operational
Student Printing ? Operational
Telephony ? Operational
UniSA Website ? Operational
Business workflow management (Appian) ? Operational
Pay Now ? Operational
Windows Standard Operating Environment ? Operational
Mac Standard Operating Environment ? Operational
Network Operational
Authentication Services (AD, ADFS, Okta) ? Operational
Wireless Services ? Operational
City West Campus Network ? Operational
Mawson Lakes Campus Network ? Operational
City East Campus Network ? Operational
Magill Campus Network ? Operational
Whyalla Campus Network ? Operational
Mt Gambier Campus Network ? Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Notice of Planned Service Interruption: UniSA Inplace System Nov 11, 2025 17:00 - Nov 13, 2025 08:00 ACDT

Scheduled maintenance for the AU Merger Program Release for Industry Placement Solutions (IPS) - UniSA Inplace System.
Posted on Oct 23, 2025 - 16:22 ACDT
Nov 7, 2025
Unplanned Service Interruption: UniSA StudyLink Single Sign On
Resolved - This incident has been resolved.
Nov 7, 14:50 ACDT
Monitoring - A fix has been implemented and the environment refresh has been done by the vendor.
Oct 31, 12:03 ACDT
Investigating - The SSO issue has been identified with the StudyLink application. The IT team are looking into the problem with the StudyLink vendor support to resolve this asap.
Oct 31, 11:02 ACDT
Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Notice of Planned Service Interruption: EmpowerHR Pay Cycle Alignment [9:15 AM to 17:30 PM, Monday 3rd November 2025]
Completed - The scheduled maintenance has been completed.
Nov 3, 16:21 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 09:15 ACDT
Scheduled - Maintenance of the EmpowerHR application has been scheduled for EmpowerHR Pay Cycle Alignment [9:15 AM to 17:30 PM, Monday 3rd November 2025]

During this time the EmpowerHR client and myHR (Employee Self Service) will be unavailable to log on.

The following link can be used to submit your casual timesheet claim: Timesheet entry Quick Link
Nov 3, 08:42 ACDT
Nov 2, 2025
Notice of Planned Service Interruption: UniSA Inplace System
Completed - The scheduled maintenance has been completed.
Nov 2, 08:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 17:00 ACDT
Scheduled - Scheduled maintenance for the AU Merger Program Release for Industry Placement Solutions (IPS) - UniSA Inplace System.
Oct 23, 16:20 ACDT
Scheduled Maintenance: Library Catalogue
Completed - The scheduled maintenance has been completed.
Nov 2, 03:30 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 02:30 ACDT
Scheduled - The Library Catalogue will be unavailable during the described window for vendor maintenance.
Oct 28, 10:29 ACDT
Nov 1, 2025

No incidents reported.

Oct 31, 2025
Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025
Scheduled Maintenance: Lecture Recording and Media Playback (Panopto)
Completed - The scheduled maintenance has been completed.
Oct 27, 03:30 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 01:30 ACDT
Scheduled - The Panopto service that provides lecture recordings and media streaming will be offline at 01:30 ACDT to perform essential maintenance. During this time, the site will be inaccessible. Maintenance is scheduled to take 3 hours
Oct 25, 21:20 ACDT
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage