All Systems Operational
learnonline (UniSA Online Moodle)   ? Operational
Student Portal (myUniSA)   ? Operational
learnonline (Moodle)   ? Operational
myEnrolment   ? Operational
Media Library   ? Operational
UniSA Student App   ? Operational
Virtual Classroom (Adobe Connect)   ? Operational
Teaching Dashboard   ? Operational
Lecture Recording System   ? Operational
Staff Portal   ? Operational
Program Marketing Platform   ? Operational
UniSA Website   ? Operational
Service Cloud (CRM)   ? Operational
Marketing Cloud (CRM)   ? Operational
Result Entry   ? Operational
Medici (Student Management System)   ? Operational
Password Change   ? Operational
Library Catalogue   ? Operational
Library Website   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 17, 2018

No incidents reported today.

Jul 16, 2018
Resolved - This incident has been resolved.
Jul 16, 08:51 ACST
Update - We are continuing to work on a fix for this issue.
Jul 13, 16:52 ACST
Identified - Mawson Lakes campus library will be closed on Saturday the 14th July. We will reopen at 7:00am on Sunday the 15th July.
Jul 13, 16:44 ACST
Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 12, 2018
Resolved - This incident has been resolved.
Jul 12, 20:31 ACST
Identified - EmpowerHR and myHR-Employee Self Service ESS will be unavailable during the following maintenance window from 5:00 pm to 8:30 pm Thursday 12th of July.
Jul 12, 17:00 ACST
Completed - The scheduled maintenance has been completed.
Jul 12, 07:40 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 07:30 ACST
Scheduled - learnonline (UniSA Online Moodle) will be unavailable during the described window for system maintenance.

Note that this affects UniSA Online students only.
Jul 5, 12:49 ACST
Completed - The scheduled maintenance has been completed.
Jul 12, 07:10 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 07:00 ACST
Scheduled - learnonline will be unavailable during the described window for system maintenance.
Jul 5, 12:47 ACST
Jul 11, 2018
Completed - The scheduled maintenance has been completed.
Jul 11, 08:30 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 00:31 ACST
Scheduled - The Turnitin service will be unavailable during the described window. Students submitting assignments through learnonline will not have Turnitin scores returned until after the maintenance window.

Updates can be monitored on Twitter by following @TurnitinStatus
Jul 10, 08:38 ACST
Completed - The scheduled maintenance has been completed.
Jul 11, 07:40 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 07:30 ACST
Scheduled - learnonline (UniSA Online Moodle) will be unavailable during the described window for system maintenance.

Note that this affects UniSA Online students only.
Jul 5, 12:48 ACST
Completed - The scheduled maintenance has been completed.
Jul 11, 07:10 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 07:00 ACST
Scheduled - learnonline will be unavailable during the described window for system maintenance.
Jul 5, 12:46 ACST
Jul 10, 2018
Resolved - This incident has been resolved.
Jul 10, 12:06 ACST
Monitoring - UPDATE: The Sir Eric Neal Library at Mawson Lakes Campus will close at 6pm, Monday July 9, due to works on the Electricity Network. We will open again at 7am on Tuesday July 10.
Jul 6, 09:31 ACST
Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018
Completed - The scheduled maintenance has been completed.
Jul 7, 15:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 03:30 ACST
Scheduled - Due to scheduled maintenance, the following systems will be unavailable for use from 3:30am to 3pm on Saturday, 7 July:

Apply Online Staff Section
Apply Online (Student Section, Research Staff Section)
Medici Student Records Management System
myEnrolment
myExperience
myGraduation
myID
myPlacement
my Research (in myUniSA Student Portal)
My Supervision (in Research pillar from Staff Portal)
Password (change, reset, synchronise)
Placement Management
Print Self-Service Top-up via Student Portal
Result Entry
Student Photos via Class Lists in Staff Portal
Online Forms and Processes in Appian
Casual Administration System

Aspects of the following additional systems will be impacted during the entire outage period:
UniSA Student Mobile App (class timetable data will be unavailable)
UniSA Sport Student Data Verification Service from Medici will be unavailable
Service Cloud CRM (Medici Student View will be unavailable)
Sorella CRM (Aspects of the 360 Degree View will be unavailable)
StudyLink (Staff-triggered updates to Medici from StudyLink and Study Abroad Application Form will be unavailable)

In addition, the following systems will be briefly unavailable at a point between 12:00pm and 3:00pm on Saturday, 7 July:
Teaching Application (linked from Staff Portal)
myUniSA Student Portal
myUniSA Student Portal Mobile Web
myUniSA Staff Portal
Course Outline
learnonline Site Creator
Program and Course Management System – PCMS Admin
Peer Review
myCourseExperience
Cognos Corporate BI Reporting
WebPay
Print Allowance Top-up
Jun 29, 19:11 ACST
Jul 6, 2018
Resolved - This incident has been resolved.
Jul 6, 09:29 ACST
Update - The Library at Mawson Lakes Campus will close at 6pm, Wednesday July 4 and Thursday July 5, due to works on the Electricity Network. All other campuses will remain open.
Jul 4, 17:43 ACST
Update - The Library at Mawson Lakes Campus will close at 6pm, Thursday July 5 and Friday July 6, due to works on the Electricity Network. All other campuses will remain open.
Jul 4, 16:54 ACST
Update - We are continuing to work on a fix for this issue.
Jul 4, 11:06 ACST
Identified - The Library at Mawson Lakes Campus will close at 6pm tonight, Wednesday July 4, due to works on the Electricity Network. All other campuses will remain open.
Jul 4, 11:06 ACST
Jul 5, 2018

No incidents reported.

Jul 4, 2018
Resolved - This incident has been resolved.
Jul 4, 05:13 ACST
Update - We are continuing to work on a fix for this issue.
Jul 3, 18:47 ACST
Identified - Mawson Lakes Library will not be open until 4th of July 2018 due to a power outage
Jul 3, 18:45 ACST
Jul 3, 2018
Resolved - This incident has been resolved.
Jul 3, 18:30 ACST
Monitoring - Ask the Library services are currently unavailable due to a power outage in Mawson Lakes
Jul 3, 18:24 ACST
Completed - The scheduled maintenance has been completed.
Apologies on the extended duration.
Jul 3, 09:01 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:51 ACST
Update - The upgrade is taking slightly longer than expected. Apologies on the longer duration.
Jul 3, 08:49 ACST
Scheduled - The ePortfolio (Mahara) system will be unavailable during the described window for a major version update.
Jul 3, 08:48 ACST