All Systems Operational
learnonline (UniSA Online Moodle) ? Operational
Student Portal (myUniSA) ? Operational
learnonline (Moodle) ? Operational
myEnrolment ? Operational
Media Library ? Operational
UniSA Student App ? Operational
Virtual Classroom (Adobe Connect) ? Operational
Teaching Dashboard ? Operational
Lecture Recording System ? Operational
Staff Portal ? Operational
Program Marketing Platform ? Operational
UniSA Website ? Operational
Service Cloud (CRM) ? Operational
Marketing Cloud (CRM) ? Operational
Result Entry ? Operational
Medici (Student Management System) ? Operational
Password Change ? Operational
Library Catalogue ? Operational
Library Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2019

No incidents reported today.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019
Completed - The scheduled maintenance has been completed.
Aug 11, 13:30 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 10:30 ACST
Scheduled - Service(s) Affected: Panopto Lecture Recording System (LRS)
Outage Date: Sunday, 11 August 2019
Outage Time: 10:30 am - 1:30 pm
Impact of Interruptions: Access and use of the Panopto service will be unavailable for 3 hours.
Cause: Updates to the Panopto Cloud infrastructure to increase performance and scalability.
Contact: IT Help Desk, ITHelpdesk@unisa.edu.au, +61 8 830 25000
Jul 9, 12:49 ACST
Aug 10, 2019
Completed - The scheduled maintenance has been completed.
Aug 10, 10:30 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 07:30 ACST
Scheduled - Service(s) Affected: NEC Telephone System @ All campuses
Outage Date: Saturday 10th August 2019
Outage Time: 07:30am – 10:30am
Impact of Interruptions: During this maintenance window, there will be intermittent interruptions to:
- Telephone handsets.
- Any directly connected computing as the telephones reboot.
Cause: Disaster Recovery testing of the NEC Telephone System
Contact: IT Help Desk, ITHelpdesk@unisa.edu.au, +61 8 830 25000
Aug 8, 17:01 ACST
Aug 9, 2019
Resolved - This incident has been resolved.
Aug 9, 20:17 ACST
Update - We are continuing to work on a fix for this issue.
Aug 9, 16:47 ACST
Identified - EmpowerHR and myHR-Employee Self Service ESS will be unavailable during the following maintenance window from 5:00 pm to 8:30 pm Friday 9th of August.
Aug 9, 16:47 ACST
Resolved - This issue has been resolved. Access to all staff shares has been restored.
Aug 9, 18:11 ACST
Update - We are continuing to work on a fix for this issue.
Aug 9, 16:43 ACST
Identified - The issue has been identified and a fix is being implemented
Service(s) Affected: Staff home (U:) drives
Impact of Interruptions: Some staff may experience Read Only access to their home drive (U:)
Estimated Time of Restoration: ISTS are currently working with the vendor to resolve
Contact: IT Help Desk, ITHelpdesk@unisa.edu.au, +61 8 830 25000
Aug 9, 16:39 ACST
Aug 8, 2019

No incidents reported.

Aug 7, 2019
Resolved - A Fix has been implemented and Microsoft will continue to monitor over the next couple of days.
Aug 7, 13:20 ACST
Investigating - Users may be unable to access SharePoint sites or OneDrive content. The error message "503 Service Unavailable" will be presented intermittently. Microsoft is currently investigating this issue.
Aug 7, 12:30 ACST
Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.