All Systems Operational
learnonline (Moodle)   ? Operational
UniSA Media Library   ? Operational
UniSA website   ? Operational
Program and Course Pages   ? Operational
Student Portal (myUniSA)   ? Operational
Teaching   ? Operational
Virtual Classroom (Adobe Connect)   ? Operational
Staff Portal   ? Operational
myEnrolment   ? Operational
Lecture recordings   ? Operational
Password Change   ? Operational
Medici Student Management System   ? Operational
Result Entry   ? Operational
UniSA Student App   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2017

No incidents reported today.

Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017
Resolved - Service was restarted at 12:45pm and affected queues tested and now working as expected.
Nov 15, 13:28 ACDT
Investigating - External Calls via Call Queueing Services (UCB) are not being delivered to agents in the following queues:
• UO Degree and Student Advisors
• Future Student Enquiries (FSE)
• GRC
• INO
Nov 15, 12:24 ACDT
Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017
Resolved - The deployment of the updated app appears to have resolved issues that students were encountering.

Reminder: If the app is crashing for you, please update to the latest version (3.0.7).
Nov 8, 08:42 ACDT
Monitoring - The app updates are available for both iOS and Android. If the app is crashing for you, please update to the latest version (3.0.7).

If you have been having issues and require the update, you will be required to authenticate to the application and set your pin again.

Apologies on this issue occurring.
Nov 6, 10:21 ACDT
Update - An app update has been published to the relevant app stores, and should be available in the next few hours.

This status will be updated when the update is available for download.
Nov 6, 09:34 ACDT
Identified - The problem has been addressed and published to the relevant app stores, awaiting review and approval from the vendors. It is hoped that the app update will be available on phones from Monday 6th November at 10AM (ACST).

Once again, apologies for any inconvenience that this may have caused.
Nov 3, 17:08 ACDT
Investigating - Some students may be experiencing an app crash upon launch. The development team are preparing an urgent fix.

Apologies on this current issue.

Further updates will be posted shortly.
Nov 2, 09:44 ACDT
Nov 7, 2017

No incidents reported.