All Systems Operational
learnonline (Moodle) ? Operational
UniSA Media Library ? Operational
UniSA website ? Operational
Program and Course Pages ? Operational
Student Portal (myUniSA) ? Operational
Teaching ? Operational
Virtual Classroom (Adobe Connect) ? Operational
Staff Portal ? Operational
myEnrolment ? Operational
Lecture recordings ? Operational
Password Change ? Operational
Medici Student Management System ? Operational
Result Entry ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 24, 2017

No incidents reported today.

Aug 23, 2017
Resolved - It appears that a brief network connection issue has caused a 3 minute outage to learnonline (Moodle). Service has now been restored.
Aug 23, 21:27 ACST
Investigating - learnonline is currently experiencing technical issues, but a team of people are investigating.

Further updates will be posted shortly.
Aug 23, 21:16 ACST
Aug 22, 2017

No incidents reported.

Aug 21, 2017

No incidents reported.

Aug 20, 2017
Resolved - This issue has now been resolved, and student results are available on myUniSA.

If you experience any further issues regarding the availability of your results, please contact the IT Help Desk.
Aug 20, 17:52 ACST
Identified - A system issue is currently delaying student results being published online and released to students.

This is currently being worked on and we hope to have a resolution soon.
Aug 20, 14:43 ACST
Aug 19, 2017

No incidents reported.

Aug 18, 2017

No incidents reported.

Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017
Completed - The scheduled maintenance has been completed.
Aug 15, 23:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 20:01 ACST
Scheduled - Service(s) Affected: NEC telephones
Outage Date: Tuesday 15/8/2017
Outage Time: 8:00 PM - 11:00 PM
Impact of Interruptions: All NEC phones will reboot twice at some point during the outage window to load a new configuration file
Contact: IT Help Desk, ITHelpdesk@unisa.edu.au, +61 8 830 25000
Aug 15, 16:11 ACST
Resolved - The issue around learnonline processes has now been resolved.
Aug 15, 09:02 ACST
Investigating - Processes that support the learnonline environment are currently affected by a system issue.

The more noticeable effects include:
- learnonline forum subscription emails not being sent
- staff and students being automatically added to relevant learnonline course sites
- copying or creating learnonline course sites.

A team of people are working on the issue.

Further updates will be posted shortly.
Aug 14, 16:46 ACST
Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017
Resolved - ISTS have identified an issue, which has now been corrected.
Monitoring will continue across the day.
Aug 11, 08:06 ACST
Monitoring - Service has been restored and is currently stable, ISTS staff are monitoring this service closely
Aug 10, 17:51 ACST
Investigating - ISTS staff are currently investigating an issue with the display of some corporate web pages
Aug 10, 16:54 ACST