In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 07:00 ACDT
Scheduled - Service(s) Affected: Please refer to the linked list for affected services (checked services are affected, UniSA Login required for access)
Outage Date: 19 Oct 2019 Outage Time: 7:00am – 2:00pm
Impact of Interruptions: All users of the affected services. Each listed service will be unavailable at times throughout this period.
Cause: Scheduled maintenance window to perform system patching

Contact: IT Help Desk, ITHelpdesk@unisa.edu.au, +61 8 830 25000
Learning and Teaching Operational
learnonline (Moodle) ? Operational
learnonline (UniSA Online Moodle) ? Operational
Lecture Recording System ? Operational
Virtual Classroom (Adobe Connect) ? Operational
myUniSA Student Portal ? Operational
Student Mobile App ? Operational
Teaching Dashboard ? Operational
ePortfolio (Mahara) ? Operational
On Campus Computing ? Operational
Student Applications ? Operational
Plagiarism Detection (Turnitin) ? Operational
Course Evaluation (myCourseExperience) ? Operational
Study Room Bookings ? Operational
Media Library ? Operational
Research Operational
Research Activity Management (Research Master) ? Operational
Research Data Storage ? Operational
Research Ethics Management ? Operational
Research Self Help (AskResearch) ? Operational
My Research Projects (myRP) ? Operational
Data Management Plans (myDMP) ? Operational
Research Data Access Portal ? Operational
Research Instrument Locator ? Operational
Research Instrument Booking ? Operational
Research Data Capture (REDCap) ? Operational
Student Lifecycle Operational
myEnrolment ? Operational
myGraduation ? Operational
Student Administration (Medici) ? Operational
Student Enquiry Management (CRM Service Cloud) ? Operational
Future Student Engagement (CRM Marketing Cloud) ? Operational
Program Marketing Platform ? Operational
Result Entry ? Operational
Student Self Help (ask Campus Central) ? Operational
myResearch ? Operational
CareerHub ? Operational
Alumni Management (NXT) ? Operational
Enabling Systems Operational
UniSA Website ? Operational
myUniSA Staff Portal ? Operational
Staff Email ? Operational
Library Catalogue ? Operational
Financial Management (FinanceOne) ? Operational
IT Service Management (Marval) ? Operational
Employee Self Service (myHR) ? Operational
SharePoint Online (Office 365) ? Operational
Telephony ? Operational
Human Resource Management (EmpowerHR) ? Operational
Student Email (office 365) ? Operational
Library Database Services ? Operational
Library Website ? Operational
BI Reporting (Cognos) ? Operational
Casual Staff Management ? Operational
myCostCentres ? Operational
Expense Management (Promaster) ? Operational
Student Printing ? Operational
Card and Access Management (Cardax) ? Operational
Online FAQs (AskIT) ? Operational
Call Queuing (UCB) ? Operational
Change/Forgot password ? Operational
Microsoft OneDrive ? Operational
Network Operational
Authentication Services (AD, ADFS) ? Operational
Wireless Services ? Operational
City West Campus Network ? Operational
Mawson Lakes Campus Network ? Operational
City East Campus Network ? Operational
Magill Campus Network ? Operational
Mt Gambier Campus Network ? Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Service(s) Affected: All network connectivity across Pridham Hall, City West.

Outage Date: Tuesday 22nd of October, 2019

Outage Time: 05:00 - 05:30

Impact of Interruptions: Users will experience complete loss of network connectivity to Corporate IT Systems, Internet Access, Printing, Telephone and potentially Building Security Services for approximately thirty minutes during the time window specified above.

Cause: Updates to network infrastructure.

Contact: IT Help Desk, ITHelpdesk@unisa.edu.au, +61 8 830 25000
Posted on Oct 18, 16:45 ACDT
Past Incidents
Oct 18, 2019

No incidents reported.

Oct 17, 2019
Completed - The scheduled maintenance has been completed.
Oct 17, 07:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 05:00 ACDT
Scheduled - Service(s) Affected: All network connectivity across F, B, J, H, PH, M, K, SA, TF, GP, C, ECO & OC buildings, Mawson Lakes.

Outage Date: Thursday 17/10/2019

Outage Time: 05:00 - 07:00

Impact of Interruptions: Users will experience complete loss of network connectivity to Corporate IT Systems, Internet Access, Printing, Telephone and potentially Building Security Services for approximately thirty minutes during the time window specified above.

Cause: Updates to network infrastructure.

Contact: IT Help Desk, ITHelpdesk@unisa.edu.au, +61 8 830 25000
Oct 14, 16:25 ACDT
Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019
Resolved - This incident has been resolved.
Oct 9, 10:58 ACDT
Identified - The Library is in the process of moving from SAI Global to Techstreet Enterprise for access to Australian Standards.

We apologise for any inconvenience experienced while access is being configured.
Oct 8, 10:24 ACDT
Oct 8, 2019
Completed - The scheduled maintenance has been completed.
Oct 8, 07:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 05:00 ACDT
Scheduled - Service(s) Affected: All network connectivity across G, Q, MC, R, P, SCT, N, L, IW, X, V MM & EV buildings

Outage Date: Tuesday 08/10/2019

Outage Time: 05:00 - 07:00

Impact of Interruptions: Users will experience complete loss of network connectivity to Corporate IT Systems, Internet Access, Printing, Telephone and potentially Building Security Services for approximately thirty minutes during the time window specified above.

Cause: Updates to network infrastructure.

Contact: IT Help Desk, ITHelpdesk@unisa.edu.au, +61 8 830 25000
Oct 4, 15:58 ACST
Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019
Completed - The scheduled maintenance has been completed.
Oct 5, 07:00 ACST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 04:00 ACST
Scheduled - Service(s) Affected: Wireless connectivity across all campuses

Outage Date: Saturday 5th of October 2019

Outage Time: 0400 - 0700

Impact of Interruptions: All users of the UniSA network: During this window no wireless connectivity will be available across all UnISA campuses.

Cause: A software upgrade is being carried out on the University's wireless infrastructure.

Special Notes:

Reference#: CHG-440414

Contact: Network Services NOC - 8302 3456
Oct 3, 10:06 ACST