All Systems Operational
Learning and Teaching Operational
learnonline (Moodle) ? Operational
learnonline (UniSA Online Moodle) ? Operational
Lecture Recording System ? Operational
Virtual Classroom (Adobe Connect) ? Operational
myUniSA Student Portal ? Operational
Student Mobile App ? Operational
Teaching Dashboard ? Operational
ePortfolio (Mahara) ? Operational
On Campus Computing ? Operational
Student Applications ? Operational
Plagiarism Detection (Turnitin) ? Operational
Course Evaluation (myCourseExperience) ? Operational
Study Room Bookings ? Operational
Media Library ? Operational
Research Operational
Research Activity Management (Research Master) ? Operational
Research Data Storage ? Operational
Research Ethics Management ? Operational
Research Self Help (AskResearch) ? Operational
My Research Projects (myRP) ? Operational
Data Management Plans (myDMP) ? Operational
Research Data Access Portal ? Operational
Research Instrument Locator ? Operational
Research Instrument Booking ? Operational
Research Data Capture (REDCap) ? Operational
Student Lifecycle Operational
myEnrolment ? Operational
myGraduation ? Operational
Student Administration (Medici) ? Operational
Student Enquiry Management (CRM Service Cloud) ? Operational
Future Student Engagement (CRM Marketing Cloud) ? Operational
Program Marketing Platform ? Operational
Result Entry ? Operational
Student Self Help (ask Campus Central) ? Operational
myResearch ? Operational
CareerHub ? Operational
Alumni Management (NXT) ? Operational
Enabling Systems Operational
UniSA Website ? Operational
myUniSA Staff Portal ? Operational
Staff Email ? Operational
Library Catalogue ? Operational
Financial Management (FinanceOne) ? Operational
IT Service Management (Marval) ? Operational
Employee Self Service (myHR) ? Operational
SharePoint Online (Office 365) ? Operational
Telephony ? Operational
Human Resource Management (EmpowerHR) ? Operational
Student Email (office 365) ? Operational
Library Database Services ? Operational
Library Website ? Operational
BI Reporting (Cognos) ? Operational
Casual Staff Management ? Operational
myCostCentres ? Operational
Expense Management (Promaster) ? Operational
Student Printing ? Operational
Card and Access Management (Cardax) ? Operational
Online FAQs (AskIT) ? Operational
Call Queuing (UCB) ? Operational
Change/Forgot password ? Operational
Microsoft OneDrive (Office 365) ? Operational
Network Operational
Authentication Services (AD, ADFS) ? Operational
Wireless Services ? Operational
City West Campus Network ? Operational
Mawson Lakes Campus Network ? Operational
City East Campus Network ? Operational
Magill Campus Network ? Operational
Mt Gambier Campus Network ? Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled - Adobe Connect will be unavailable during the prescribed window for scheduled maintenance.
Dec 3, 16:13 ACDT
The "Directory of Higher degree by research students" application will be permanently decommissioned and unavailable from Monday 9th December 2019.
Posted on Dec 6, 13:53 ACDT
learnonline (Moodle) will be unavailable during the described window for scheduled maintenance.

Note that this does NOT affect UniSA Online students.
Posted on Dec 3, 15:12 ACDT
learnonline (Moodle) will be unavailable during the described window for scheduled maintenance.

Note that this does NOT affect UniSA Online students.
Posted on Dec 3, 15:13 ACDT
Past Incidents
Dec 7, 2019

No incidents reported today.

Dec 6, 2019

No incidents reported.

Dec 5, 2019
Resolved - This incident has been resolved.
Dec 5, 21:14 ACDT
Investigating - The UniSA Media Library is currently experiencing technical issues, but a team of people are investigating.

Further updates will be posted shortly.
Dec 5, 20:26 ACDT
Dec 4, 2019
Completed - The scheduled maintenance has been completed.
Dec 4, 08:01 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 07:51 ACDT
Scheduled - learnonline (UniSA Online Moodle) will be unavailable during the described window.

Note: This only affects UniSA Online students.
Dec 4, 07:50 ACDT
Completed - The scheduled maintenance has been completed.
Dec 4, 07:45 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 07:30 ACDT
Scheduled - learnonline (UniSA Online Moodle) will be unavailable during the described window for scheduled maintenance.

Note that this only affects UniSA Online students.
Nov 26, 15:56 ACDT
Dec 3, 2019
Resolved - This incident has been resolved.
Dec 3, 20:26 ACDT
Investigating - The UniSA Media Library is currently experiencing technical issues, but a team of people are investigating.

Further updates will be posted shortly.
Dec 3, 20:15 ACDT
Completed - The scheduled maintenance has been completed.
Dec 3, 07:45 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 07:31 ACDT
Scheduled - learnonline (UniSA Online Moodle) will be unavailable during the described window for scheduled maintenance.

Note that this only affects UniSA Online students.
Nov 26, 15:55 ACDT
Dec 2, 2019

No incidents reported.

Dec 1, 2019
Resolved - The migration process has been completed successfully
Dec 1, 14:21 ACDT
Identified - The migration process in underway. Further updates will be posted when the process has been completed
Nov 29, 19:00 ACDT
Investigating - ISTS are in the process of replacing the equipment that hosts the University’s Corporate Data Storage.

Staff home drive (U: Drive)
Access will be removed from today 5:30pm Friday 29th November 2019 until 9:00am Monday 2nd December 2019.

Staff should ensure they shutdown any UniSA computer they use prior to 5:30pm on Friday evening and avoid restarting again until Monday morning to prevent data loss and to inherit a new drive mapping.

If you have any questions or require more information, please contact IT Help Desk on ext 25000 or email: ITHelpDesk@unisa.edu.au
Nov 29, 18:59 ACDT
Nov 30, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019
Completed - The scheduled maintenance has been completed.
Nov 23, 09:00 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 07:00 ACDT
Scheduled - Routine maintenance will be applied to the Medici Student System during this time period.

Please note that the systems listed below will experience some interruption to service during this maintenance period:

Medici Student Management System
Medici View in CRM Service Cloud System
UniSA Student Mobile App
myResearch HDR Student Portal
my Supervision HDR Supervisor Portal
myEnrolment
myGraduation
myID
Print Allowance Topup in myUniSA Student Portal
Password Change & Reset
Apply Online
Result Entry
Student Photos via Class Lists in Staff Portal
Nov 20, 16:16 ACDT