Service Interruption: FinanceOne
Incident Report for University of South Australia
Monitoring
The fix has been implemented. Finance One & all apps on CiAnywhere (including My Workflow Inbox) are available.

We will continue monitoring for any issues.
Posted Nov 22, 2021 - 10:54 ACDT
Update
The system has been put into Maintenance mode while we work on a resolution; Finance One and My Workflow Inbox will be unavailable for logon.
Posted Nov 22, 2021 - 09:35 ACDT
Investigating
We are currently investigating an issue impacting FinanceOne. We will provide further updates once more details are known.

Contact: IT Help Desk, ITHelpdesk@unisa.edu.au, +61 8 830 25000
Posted Nov 22, 2021 - 09:15 ACDT
Update
The fix has been implemented. Finance One & all apps on CiAnywhere (including My Workflow Inbox) are available.

We will continue monitoring for any issues.
Posted Nov 18, 2021 - 08:07 ACDT
Update
We are scheduling maintenance at 7 to 7:30am Thursday 18 November to implement a fix identified by the system vendor. During this maintenance you will not be able to log into Finance One or My Workflow Inbox.
Posted Nov 17, 2021 - 10:00 ACDT
Update
The Finance system is available and we are continuing to monitor for any issues.
Posted Nov 06, 2021 - 08:59 ACDT
Update
The Finance system will be unavailable for a short period to perform some necessary maintenance from 8 am today.
Posted Nov 06, 2021 - 07:46 ACDT
Update
We are continuing to monitor for any issues. No service impact has identified so far today
Posted Nov 04, 2021 - 08:59 ACDT
Update
We are continuing to monitor for any issues. No service impact has identified so far today
Posted Nov 02, 2021 - 10:18 ACDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 02, 2021 - 06:54 ACDT
Investigating
We are currently investigating an issue impacting FinanceOne.

Impact of Interruptions: During this outage you will not be able to log into Finance One or My Workflow Inbox.

Estimated Time of Restoration: 8pm

Contact: IT Help Desk, ITHelpdesk@unisa.edu.au, +61 8 830 25000
Posted Nov 01, 2021 - 18:04 ACDT
This incident affects: Enabling Systems (Financial Management (FinanceOne)).