The Whyalla campus fibre network connection to Adelaide has been restored, all services should be functioning as per normal. We will continue to monitor the service.
Posted Jul 09, 2020 - 18:32 ACST
Update
We have been advised repair work is taking longer than expected. The new estimated repair time is 18.30 ACST
Posted Jul 09, 2020 - 17:28 ACST
Update
An ETR of 16:30 ACST has been provided by the repair team.
Posted Jul 09, 2020 - 13:05 ACST
Update
The fault has been identified as a cut fibre between Adelaide and Whyalla. An excavator is required for the repair which is estimated to take up to 7 hours.
Posted Jul 09, 2020 - 10:17 ACST
Update
The connection between Adelaide and Whyalla is down. Our service provider, AARNet, is working to repair it.
Posted Jul 09, 2020 - 09:21 ACST
Update
We are continuing to work on a fix for this issue.
Posted Jul 09, 2020 - 09:20 ACST
Update
We are continuing to work on a fix for this issue.
Posted Jul 09, 2020 - 09:00 ACST
Identified
The issue has been identified and a fix is being implemented Service(s) Affected: All connectivity to Adelaide from Whyalla including Corporate Applications, Student systems and telephones Impact of Interruptions: All services requiring access to Adelaide. Telephones are working through the local services so calls to the Campus will need to use the Whyalla numbers. Estimated Time of Restoration: AARNet are currently diagnosing the issue with no expected resolution time Service(s) Affected: All Corporate applications, student systems, Internet and telephones calls from Adelaide Contact: IT Help Desk, ITHelpdesk@unisa.edu.au, +61 8 830 25000
Posted Jul 09, 2020 - 09:00 ACST
This incident affected: Network (Whyalla Campus Network).