Unplanned Service Interruption: Staff home drives intermittent Read Only

Incident Report for University of South Australia

Resolved

This issue has been resolved. Access to all staff shares has been restored.

Posted Aug 09, 2019 - 18:11 ACST

Update

We are continuing to work on a fix for this issue.

Posted Aug 09, 2019 - 16:43 ACST

Identified

The issue has been identified and a fix is being implemented
Service(s) Affected: Staff home (U:) drives
Impact of Interruptions: Some staff may experience Read Only access to their home drive (U:)
Estimated Time of Restoration: ISTS are currently working with the vendor to resolve
Contact: IT Help Desk, ITHelpdesk@unisa.edu.au, +61 8 830 25000

Posted Aug 09, 2019 - 16:39 ACST