Scheduled System Maintenance - Student and Staff Systems
Scheduled Maintenance Report for University of South Australia
Completed
The scheduled maintenance has been completed.
Posted Sep 08, 2018 - 12:00 ACST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 08, 2018 - 08:00 ACST
Scheduled
Due to scheduled maintenance, the following systems will be unavailable for use at times during the outage period:
Apply Online Staff Section
Apply Online (Student Section, Research Staff Section)
Print Self Service Topup in Student Portal (Charge Update)
Medici Student Records Management System
my Research (in myUniSA Student Portal)
My Supervision (in Research pillar from Staff Portal)
myEnrolment
myExperience
myGraduation
myID
myPlacement
Password (change, reset, synchronise)
Placement Management
Result Entry
Student Photos via Class Lists in Staff Portal

In addition, aspects of the following additional systems will be impacted at times during the outage period:
UniSA Student Mobile App Service Cloud
CRM (Medici Student View will be unavailable)
Sorella CRM (Aspects of the 360 Degree View will be unavailable)
StudyLink (Staff-triggered updates to Medici from StudyLink and Study Abroad Application Form will be unavailable)
Appian (online forms and processes in Appian using Student System data and contract creation in Casual Administration System, when related to a specific course, will be unavailable)

Outage Date: Saturday, 8 September 2018
Outage Time: 8:00 am - 12:00 pm

Contact: IT Help Desk, ITHelpdesk@unisa.edu.au, +61 8 830 25000
Posted Sep 07, 2018 - 09:10 ACST
This scheduled maintenance affected: Student Lifecycle (myEnrolment, Student Administration (Medici), Student Enquiry Management (CRM Service Cloud), Result Entry), Enabling Systems (Change/Forgot password), and Learning and Teaching (Student Mobile App).